World Quality Report 2013-14

As a result of rising customer expectations, organisations invest more in Testing to get the quality of their applications ‘right first time’. The report uncovers the latest trends in Quality Assurance and Testing.

About the World Quality Report

We’re pleased to bring you the fifth edition of the World Quality Report, co-sponsored by Capgemini, Sogeti and HP. It examines the current state of application quality and testing practices across the globe, as well as emerging trends that may affect the future of testing within the next two years.

The Latest Trends in Application Quality Assurance and Testing

This year’s report reveals these key findings:
  • QA functions are becoming structurally more mature – the number of organisations with a fully functional TCOE increased from 6% in 2012 to 19% in 2013
  • Organisations continue to increase the proportion of their IT budgets for Testing – from 18% in 2012 to 23% in 2013
  • QA teams are still engaged too late in the application development lifecycle, which contributes to the increase of testing’s share within IT budgets to manage operational and quality inefficiencies
  • Rise of Mobile Testing as a key discipline: 55% organisations now carry it out compared to 31% last year
  • Organisations face challenges in managing test environments and creating test data – 16% of testing projects are executed with data created ‘as we go', up from 5% in 2012

About the Report

The World Quality Report is the result of ongoing collaboration between Capgemini, Sogeti and HP Software. The report is based on telephone interviews with 1,500 CIOs, IT directors/managers, VP of applications and quality assurance directors/managers across 25 countries.
 
The World Quality Report is the only major global research study and expert commentary for Application Quality Assurance and Testing that covers the following:
  • The state of quality and trends on outsourcing, technologies, tools and methodologies
  • Industry-specific analysis (Consumer Products, Retail and Distribution, Energy & Utilities, Financial Services, Public Sector and Telecoms, Media and Entertainment)
  • Region-specific analysis (Australia and New Zealand, Benelux, Brazil, China, Eastern Europe, France, Germany, North America, the Nordic Region and the United Kingdom)
Download a copy of the World Quality Report 2013-14 today

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