A Global Strategic Cloud Alliance partner since 2007

Our Salesforce Solutions

Latest Insights

Capgemini and Salesforce enable companies to become cloud-based, customer centric Enterprises transforming customer experiences, operational processes and business models.

Shaping The Big Issue’s digital future

Latest technology being used to protect street vendors of the organisation’s well-known magazine.

Helps the not-for-profit company increase its operational efficiency as it works towards increasing social and financial inclusion


Odigo for Salesforce

Comprehensive Cloud contact centre solution

Odigo is a comprehensive telephony and integration services that deliver outstanding business value.

Our Solution Offerings

Together with Salesforce, we deliver a complete portfolio of integrated services that combine our technology and deep industry expertise around Digital Transformation, Domain and Platform technology.
  • Our Service Solutions

ACE for Banking

All Channel Experience Banking, a configurable, omni-channel solution that unites all customer platforms and engagement systems.

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ACE: Retail Clienteling

Clienteling is an iPad-based capability specifically designed to manage personal customer engagement in a way to provide an exceptional in-store shopping experience.

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ACE for Insurance

All Channel Experience for Insurance delivers both revenue and cost benefits while reducing the insurer’s risks.

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Cloud Assessment

Today, more than 75%* of companies have a cloud migration strategy. Is your organisation prepared for your journey to the Cloud?

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Connected Service

Connected Service leverages the Internet of Things (IoT) to dramatically change the relationship between you and your customers.

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Constituency Response Mgmt

A multichannel platform that supports front and back office communications to reduce costs and increase efficiencies among agency workers and citizens.

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Odigo for Salesforce

A comprehensive, one-stop shop, providing a Cloud contact centre solution, telephony and integration services that deliver outstanding business value.

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Enables companies transform the customer and employee experience during the sales cycle and setting up systems to support growing businesses.

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SCE for Retail

Our customer-centric approach help you to devise a transformation strategy that supports customer engagement and loyalty programs

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Client Stories

Client Stories Block

Capgemini helped AirFrance KLM rollout new Salesforce system to connect with their customer & provide outstanding service worldwide

Client Stories Block

Innovation can and should be used to address society’s systemic social challenges. In the UK, a 25-year old social organisation applies innovation to reduce poverty and fundamentally improve lives.

Client Stories Block

The collaboration saw the latest technology being used to protect street vendors of the organisation’s well-known magazine.

Key Resources

Capgemini at Dreamforce 2016

Wrap up video to highlight Capgemini's participation at Dreamforce 2016.

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