The Belastingdienst on modernising welfare

| Demo

Capgemini has worked with the Belastingdienst (Netherlands Tax and Customs Administration) to enable Dutch citizens to manage their social security allowances online in real time. Willy Rovers, General Director of Customs in the Netherlands and the director of the Belastingdienst’s Toeslagen programme, explains how the solution improves service for citizens and how Capgemini enabled the necessary transformation of business and technology.