Big Data and Analytics for Telcos

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The Telco industry has seen a huge amount of growth in recent years. As early adopters of technology, in a data rich sector, they can benefit a great deal from the use of the latest big data and analytics technologies. Opportunities to improve the customer experience, location based services, network intelligence, social media insights and fraud detection have arisen and companies who capitalise on this are gaining market share. Telcos are also looking at new opportunities to monetise their data assets through providing information services to a number of other sectors: Retail, Financial Service and Utilities. Capgemini works with many of the world’s largest Telecom operators and is supporting their big data journeys through full scale BI transformation.