Indian public sector company implements Oracle E-Business Suite to increase operational efficiency
Cotton Corporation of India Limited (CCIL) is a public sector company responsible for efficient distribution of cotton across the different components of the industry. It also plays a major role in aiding cotton exports. Additionally, it is engaged in diverse activities related to trade, procurement and export of cotton from India.
CCIL wanted to enhance its customer service capabilities, automate its business processes and reduce operational costs.
With its proven engagement model and global implementation experience, Capgemini was chosen as the strategic partner for this task.
Capgemini experts helped CCIL realize that a robust ERP system could provide a competitive edge through productivity enhancements, cost savings and better customer service.
Oracle’s E-Business suite, which helps organisations to make better decisions, reduce costs, and increase performance, was chosen as the preferred ERP solution.
As an Oracle Diamond-level partner, Capgemini has delivered more than 5,000 Oracle solutions across industry sectors, leveraging the inhouse expertise of more than 13,000 Oracle technologists spread across the world.
Capgemini implemented Oracle E-Business suite and configured CCIL’s business processes into the system. This helped CCIL automate its business critical processes, thereby providing enhanced operational efficiency and business visibility.
Prior to this implementation, CCIL’s branch personnel used to share data with the branch office via fax or e-mail. Now, the data flow is online and automated, thus providing real time visibility and enhanced decisionmaking capabilities.
The implementation of an end-to-end centralised ERP system and the involvement of a technology partner is a first for the cotton industry in India.
Capgemini’s implementation of Oracle E-Business Suite brought multiple benefits to the customer, such as:
- Much needed transparency in sales and marketing
- Replacement of the legacy FoxPro based systems that were operational at the headquarters and branch offices
- Effective integration of critical business processes
- Automation of data storage and retrieval.
Business process automation has ensured enhanced operational efficiency. Previously, customers ended up keeping more deposit money with CCIL only to be reconciled at the end of the season, resulting in interest loss. CCIL’s customers now receive accurate information on balances at any given point of time.
Additionally, CCIL is slated to substantially gain from penalties levied on customers who delay retrieval of cotton from CCIL’s warehouses.