Operational Performance Excellence

Capgemini helps public sector clients develop and manage processes and technologies to help clients meet their missions in the most cost effective manner.  We apply leading global public sector and commercial sector practices for operations, logistics, transportation, process management, and procurement management.

Capgemini is unique in our multi-dimensional approach in serving our clients. Not only are we experts in the leading technologies and analytical processes, but we also set the foundation of our work on a deep understanding of our clients’ missions, strategic plans, regulations and policies.

Constrained resources but expanded missions

Public sector organisations are under constrained resources – economic conditions have caused information technology (IT) budgets to flat-line or decrease, systems are often aging and unresponsive, and experienced staff are reaching retirement age. This is occurring at the same time citizens are demanding more and better services from government. To meet these challenges government organisations must find cost-effective technologies and processes that align to missions.

Operational performance excellence solutions

Capgemini’s Operational Performance Excellence solutions focus areas include:

  • Procurement and Acquisitions Management: Our services include assisting program offices on strategic acquisitions assessments, contract portfolio management, and detailed spend analysis.   
  • Operations Planning: We help governmental organisations develop and continually manage processes and technologies that optimise operations and service delivery activities. 
  • Program and Budget Management: Our services include assisting in development of OMB Exhibit 300s, developing data models for accurate independent government cost estimates, and performing scenario-driven alternatives assessments. 
  • Supply Chain Management:  We are leaders in adapting commercial supply chain technologies and strategic assessments to meet the unique needs of public sector organisations.

Our expertise in operational performance excellence

Capgemini’s experience working with 75% of the Fortune 500 firms and the governments in Europe makes it a unique provider of services to the US public sector. We bring a fresh perspective to agencies on how they can apply innovative technologies, streamlined processes, and data-driven analytics to meet specific mission requirements.

Related Solutions