HR transformation puts line managers in control at DFID

| Press release
Capgemini project streamlines people management and boosts efficiency worldwide in Britain’s fight against world poverty

The Department for International Development (DFID) is reporting major efficiency gains following the completion of a comprehensive human resources transformation programme carried out with HR specialists from the management consultancy arm of Capgemini UK plc.

The 14-month programme has streamlined and standardised the people management processes used by DFID for its 2,500 staff in the 64 countries worldwide in which it operates, and the Department says that the anticipated benefits are already evident. They include faster and better matching of people with vacancies, significant efficiency savings in the HR function, reduced paperwork, and much greater control by line managers over processes such as recruitment, promotions, overseas postings, secondments and transfers, as well as over HR budgets.

Capgemini UK plc consulting team, working in close collaboration with the DFID team, also developed and helped implement new e-enabled people management processes based on web technology and a new DFID Intranet. As a result, activities such as recruitment are now faster and more transparent to all concerned, including the managers and staff involved, with substantially less involvement by the DFID HR department in routine processes, many of which have now been automated.

Pam Jenkins, HR Transformation Programme Manager at DFID, said: “Our transformation programme reflects the drive across Government for greater efficiency, best practice and standardisation of processes. Working with Capgemini, we have placed ourselves at the forefront of that drive and are now reaping the benefits in our work across the world. I would like to express my thanks to our own staff and the Capgemini team for all their hard work and for the very successful results they have achieved. Throughout the project the Capgemini personnel displayed high levels of competence in their specialist areas, exceptional flexibility and excellent team working with our own people, and I am delighted with the end results of this important programme.

She added: “Following completion of the project, DFID is firmly on track to achieve the expected ongoing financial savings of almost £1 million per annum. The project was completed on time and within budget and gained an exceptionally high rating in the Office of Government Commerce Common Assessment Framework.

Neil MacLean, Vice President of Capgemini UK plc and Account manager for DFID, said: “The joint Capgemini and DFID team must be congratulated on a great result, and one which shows very clearly why Finance and Employee Transformation is one of the fastest growing areas of our UK consultancy business. It is also good to know that by helping DFID increase its efficiency, we have contributed to Britain’s fight against world poverty.

DFID manages Britain’s £5 billion annual aid to poor countries and works to get rid of extreme poverty. The Department supports long-term programmes to help tackle the underlying causes of poverty and responds to emergencies, both natural and man-made. Around half of its 2,500 staff are based abroad. Its website is www.dfid.gov.uk

About Capgemini

Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working - the Collaborative Business Experience - and through a global delivery model called Rightshore®, which aims to offer the right resources in the right location at competitive cost. Present in 36 countries, Capgemini reported 2007 global revenues of EUR 8.7 billion and employs over 83,000 people worldwide.

More information is available at www.uk.capgemini.com

Capgemini Consulting is the Strategy and Management Consulting division of the Capgemini Group, employing 5,000 consultants worldwide. Leveraging its deep sectorial and business expertise, Capgemini Consulting advises and supports organizations in transforming their business, from strategy through to Execution. Capgemini Consulting delivers successful outcomes by working side by side with clients to identify the best solutions to critical business challenges.

Press contact:

Tom Barton
Capgemini UK plc
Tel.:+44 (0)870 238 2491
Email: tom.barton@capgemini.co.uk