The award was won for the successful development and completion of the UK rail industry’s new National Reservations Service, a project carried out by RSP/ATOC in collaboration with Capgemini as systems integrator and developer. Other IT companies involved with the project included Thales, Fujitsu and Atos Origin. The two-year £100 million design, build and operate project involved working closely with RSP/ATOC, with all 25 UK train operators and with leading hardware and software vendors, and was completed on time, in budget and to specification. Capgemini’s share of the overall contract value was £31 million.
The National Reservations Service project was also a finalist and medallist in the BCS 2005 Technology Awards.
- processes in excess of 120 transactions per second and can cope with up to 700 - this amounts to in excess of 1.5 billion transactions a year
- has 3000 end users, not including the internet
- has over 1600 output devices
- books over 150,000 seats a day on UK trains, or 35 million annually.
Antony Lain, CEO of RSP Ltd, said: ‘These awards are a recognition of the excellent cooperation and collaboration between the train operating companies, ATOC/RSP, Capgemini and all the suppliers in delivering, transitioning and implementing this highly complex, integrated IT transactional system, and delivering to specification, time and budget - a very rare achievement in IT systems of this size and complexity.’
Steve Pickman, Head of Programme Delivery at ATOC/RSP, added: ‘Capgemini’s collaborative approach was a strong factor in achieving the demanding deadlines we set.’
There was also success in the awards for Capgemini’s work with the Scottish Executive in developing and supporting the very successful eProcurement Scotl@nd (ePS) service which makes the cost-saving and efficiency benefits of electronic procurement available to the entire Scottish public sector. The ePS programme was a finalist and medallist in the Business Achievement in the Public Sector category of the BCS Awards.
Cyd Fowkes, Head of Transportation Sector at Capgemini, said: ‘We recognise that close and sustained collaboration with our clients is key to success, and I am delighted to note that this approach, together with great work by the combined client and Capgemini teams, has been recognised in Britain’s premier IT awards.’
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Notes for Editors
The Association of Train Operating Companies (ATOC) is the official voice for the passenger rail industry, representing train companies to the government and other opinion formers on transport policy issues, and helping to ensure that Britain’s train operators are working together to change rail travel for the better. ATOC is an incorporated association owned by its members. It was set up by the train operators formed during privatisation of the railways under the Railways Act 1993. As well as being the official voice of the passenger rail industry, it also provides its members with a range of services that enable them to comply with conditions laid on them in their franchise agreements and operating licences.
The Rail Settlement Plan Limited (RSP) is part of ATOC. It is responsible for the allocation and settlement of the £4 billion ticket revenue for UK National Rail, and acts as a central clearing bank in this regard. It runs all the outsourced systems and services to effectively deliver the settlement, distribution, multi-modal ticketing and impartial retailing of UK National Rail. It also procures the development of these systems on behalf of the TOCs, and manages their operation by third party suppliers.
Capgemini, one of the world’s foremost providers of Consulting, Technology and Outsourcing services, has a unique way of working with its clients, which it calls the Collaborative Business Experience. Through commitment to mutual success and the achievement of tangible value, Capgemini helps businesses implement growth strategies, leverage technology, and thrive through the power of collaboration. Capgemini employs approximately 60,000 people worldwide and reported 2004 global revenues of 6.3 billion euros.
More information about individual service lines, offices and research is available at http://www.capgemini.com/