EDF Energy has chosen Capgemini UK plc to help develop and maintain its Customers Branch IT applications in a co-sourcing contract worth at least £9 million over the next three years.
The deal will enable EDF Energy to maintain and strengthen its lead within the UK energy sector in all aspects of customer management, including customer service, customer acquisition and retention, and billing, and to gain further efficiencies in electricity generation and energy trading.
EDF Energy, one of the largest energy companies in the UK, supplies energy to over 5 million customers throughout the UK, and its service to customers is consistently ranked one of the highest amongst all energy suppliers.
EDF Energy chose Capgemini because of its ability to provide a wide range of development, project management and support services, together with global resources in key technologies such as IBM, Java, Oracle and Siebel. The new deal extends and broadens EDF Energy’s existing partnership with Capgemini, and gives EDF Energy access to Capgemini’s RightshoreTM services and its global network of Accelerated Development Centres.
Capgemini Business Development Director Jon Brooke said: ‘I am delighted that Capgemini has won this important contract which is a further vote of confidence in our capabilities in the energy sector and our ability to demonstrate collaboration with our customers.’
For further information, please contact:
Philip Symonds at Capgemini
Tel: 0870 905 3303
Liz Hayes/Emma Fanshawe at Red Consultancy
Tel: 020 7025 6573/6508
Email: email@example.com or firstname.lastname@example.org
Notes to Editors
EDF Energy is an integrated energy provider, involved in all parts of the electricity supply chain - generation, distribution and supply. The company has grown from its regional roots to become a key provider of essential energy services across the UK. It currently employs 11,300 people at locations throughout the South East, North East and South West England. It supplies electricity and gas to over 5 million customers, distributes electricity to 7.8 million homes in London and the southeast of England and generates 7% of the UK’s electricity.
Capgemini, one of the world’s foremost providers of Consulting, Technology and
Outsourcing services, has a unique way of working with its clients, which it calls
the Collaborative Business Experience. Through commitment to mutual success and
the achievement of tangible value, the company helps businesses implement growth
strategies, leverage technology, and thrive through the power of collaboration.
Capgemini employs approximately 60,000 people and reported 2003 global revenues
of 5.754 billion euros.
More information about individual service lines, offices and research is available at http://www.capgemini.com/