Steffen Elsaesser

Steffen Elsaesser
Expert in Digital Customer Experience & Service Innovation

I help product and service companies to improve their customer interaction across traditional and digital channels. I am  an expert when it comes to analysis, design and transformation of customer facing processes and for bringing differentiating customer experience strategies and concepts to live.

Contact me My experience

My experience

  • Global Head Customer Experience
    @ Capgemini Consulting
    In January 2012
  • Marketing Sales and Service
    @ Capgemini Consulting
    From January 2009 to January 2012
  • Automotive Lead
    @ Capgemini Consulting
    From January 2006 to January 2009
  • Management Consultant
    @ Capgemini Consulting
    From January 1998 to January 2006

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