Térence Goudriaan

Térence Goudriaan
Expert in Customer Experience

As the head of Customer Experience for Capgemini Telecom & Media, I am in charge of Offer portfolio management, Business Development & Deal shaping, Partnerships management (vendors). This enables me to propose tailored solutions (Business & IT) to our clients depending on their CX areas of improvements.

Contact me My experience

My experience

  • Business Development Director - Customer Experience
    @ Capgemini
    In March 2013
  • Skill Group Manager - CRM
    @ Capgemini
    In March 2012
  • Project Director - Lead CRM IT Transformation
    @ Capgemini
    From March 2011 to March 2012
  • Experienced Manager
    @ Information Technology and Services Company
    From February 2004 to February 2011

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