Global Customer Conference
Held in cooperation with the NICE User Group (NUG), Interactions 2015 will be packed with valuable content and fun activities. Learn how your organisation can deliver an outstanding customer experience, improve business results, and ensure compliance. Plus, you´ll have a chance to network with NICE experts, customers and industry leaders to share knowledge and best practices.
Adele Every - Portfolio and Innovation Director, Capgemini
Adele Every is a Portfolio Director at Capgemini, specialising in business development and innovation. She works with her clients innovation team on concepts, events and governance to drive new propositions with a wide portfolio of suppliers. Adele is a core member of the Public Sector SME Board and has a strong business network across top tier and niche IT companies. Prior to joining Capgemini, she worked at Hewlett-Packard. Adele has a BA Hons in Business.
Topic - Capgemini and NICE partnership and approach to Robotic Automation
The Capgemini presentation will help the audience:
GAIN an understanding of how Capgemini and NICE have developed a comprehensive approach to robotic automation
LEARN how Capgemini is working with NICE on client solutions that deliver process efficiencies and cost savings
TAKE AWAY some tips and recommendations around implementing Real Time Insight based on our recent UK projects