Dreamforce 2015

  • September 15, 2015 to September 18, 2015
  • Moscone Convention Centre, San Francisco CA
  • Booth #W607 (West Hall) | event map
Capgemini is a Platinum Sponsor at Dreamforce 2015. We invite you to connect with our team of Salesforce experts during the week as we showcase industry best practices and share insights on enterprise cloud solutions. Connect with us in the West Hall - Booth W607!
We’re a Global Strategic Cloud Alliance partner with Salesforce delivering a complete portfolio of integrated services across multiple industries. We were recently ranked as a ‘Leader’ in an independent report on Salesforce Implementation Partners Q2 2015 by Forrester Research, Inc.*.
With over 1000 Salesforce professionals, we deliver highly transformational Salesforce projects across multiple geographies and sectors.
Our team is looking forward to connecting with you at our booth and in our sessions! To request a meeting, please contact us at Dreamforce.us@capgemini.com
See You in San Francisco!

Don’t miss our speaking sessions:

How Morgan Stanley is Using Apps to Transform the Workplace

Join us to learn how IT can be the hero and help accelerate HR transformations. Learn how to create a seamless experience for employees on the front end, all completely integrated with your core HR systems on the back end. Join us to hear from Morgan Stanley on how they're building and deploying apps to better service, engage, and retain employees.

Speakers: Brian Kelly, Executive Director of HR IT, Morgan Stanley 
Ashvin Parmar, Business Information Management Principal, Capgemini
Date/ Time: Tuesday, September 15, 9:00 AM - 9:40 AM
Where: InterContinental San Francisco Hotel, Union Square


*Increase Sales Effectiveness with a Mobile and Offline Retail Execution Platform

Join us to learn how a global distiller deployed mobile field sales and retail execution to increase the effectiveness and agility of their sales and distribution organization through Salesforce1 Mobile technology. Hear about the increase in quality, client interactions, improved customer journey insights, and visibility in the sales process through a full end-to-end real-time customer handling with data available from SAP back office systems for all customers, products, and orders. As a result, they are winning more share of shelf, improving overall and per-rep revenue, reducing costs, and delivering full offline field sales power!
Speakers: Lennart de Graaff, Salesforce.com Thought Leader, Capgemini
Christopher Eikanger Andersen, Solution Lead, Capgemini
Date/ Time: Tuesday, September 15, 2:30 PM - 3:10 PM
Where: Metreon AMC Theaters, Metreon Theater 10

*The Journey to Enterprise Digital Transformation

Learn how GN Resound Group digitally transformed their sales process to improve effectiveness while reducing costs. Using an omnichannel approach to enhance their manufacturing business and operating models you will understand how their Salesforce cloud global rollout improved customer experience and insights with improved services offerings to clients in addition to improving adoption and simplifying their information architecture.

Speaker: Toke Friborg, Chief Enterprise Architect, GN Resound Group
Moderator: Maria Søndergaard, Director  - Digital Solutions, Capgemini
Date/-Time: Wednesday, September 16, 10:30AM - 11:10AM
Where: Metreon AMC Theaters, Metreon Theater 6

*Taking CRM Application Management and Support to the Next Level

Learn first-hand how a top twenty, global Pharmaceutical company transformed its CRM Application to improve business performance and user experience while reducing cost of ownership.

Speaker: Peter Gibbons, Director, Regional Business Application Support, Boehringer Ingelheim
Dan Kraus, Global Head of Service Management, Boehringer Ingelheim

Modern Architectures: How IoT will Transform and Disrupt your Industry

The Internet of Things is a phenomenon that is disrupting nearly every industry. In this session, we will explore how Salesforce customers and Partners are harnessing IoT to provide new levels of service, intelligence business value across a range of use cases and industries. 
Speakers: Michael Capone, Principal Business Analyst - DCX Germany, Capgemini
Russ Fadel, President, GM, ThingWorx
Tom Cozzolino, Director, Platform Community and Productivity, Salesforce
Craig Johnson, President, Salesforce
Date/ Time: Thursday, September 17, 3:00 PM - 3:40 PM
Where: InterContinental San Francisco Hotel, Grand Ballroom C

Join Us at Dreamforce 2015!

Booth Demos

At booth W607 we’ll be showcasing a number of demos, including:

Insurance All Channels Experience
Capgemini’s Insurance All Channel Experience solution, in association with Salesforce.com, can deliver a future-proof, integrated, multi-channel customer experience and provide insurers with a competitive edge. It helps the integration of information flow, systems, and business processes across the insurance value chain to provide a uniform experience across all the channels a customer will use in their journey with an insurer.
Advisor Desktop
Advisor Desktop solution is a one-stop shop to enable financial advisors to manage daily activities across the entire wealth management value chain. The Advisor Desktop solution shapes an organizations’ productivity strategy via integrating disparate data and systems with CRM solutions and core advisory systems/tools seamless to the end user and providing scalability in highly integrated environments. 
IoT in a Box
Capgemini IoT-in-a-Box is a rapid, low-cost, low-risk, method to pilot IoT strategy to test and define business cases, and provides a pre-configured, enterprise-ready IoT system for monitoring up to 25 devices. It simplifies the task of aligning, integrating and configuring all IoT components to provide rapid time to value.
Odigo for Salesforce Contact Center in the Cloud
Odigo for Salesforce is a cloud-based service that delivers a multi-channel, virtualised contact center from the digital to voice channels. Eliminating the need for an in house PBX, Odigo integrates with Service Cloud and Salesforce1 to enable clients, contact center agents/managers and Sales the ability to seamlessly initiate, track and resolve service issues in their channel of choice.
Retail Clienteling
Based on the Salesforce platform, Retail Clienteling is an iPad-based capability specifically designed to manage personal customer engagement in a way that drives traffic to retail outlets, helps store associates sell more and provides an exceptional in-store shopping experience, encouraging customers to come back for more.
Learn how we partner with Salesforce to bring you the most innovative industry solutions.

*The Forrester Wave™: Salesforce Implementation Partners, Q2 2015, June 26, 2015

Meet our experts

Interested in meeting with one of our professionals to discuss our innovative solution offerings around Customer Engagement, Business Operations, Cloud Strategy & Migration, or Cloud Application Management Services? We invite you to connect with us to request a meeting. Simply provide your availability and areas of interests and one of our key expert will reach out to you within 24 hours.