Don’t miss our speaking sessions:
Join us to learn how IT can be the hero and help accelerate HR transformations. Learn how to create a seamless experience for employees on the front end, all completely integrated with your core HR systems on the back end. Join us to hear from Morgan Stanley on how they're building and deploying apps to better service, engage, and retain employees.
Speakers: Brian Kelly, Executive Director of HR IT, Morgan Stanley
Ashvin Parmar, Business Information Management Principal, Capgemini
Date/ Time: Tuesday, September 15, 9:00 AM - 9:40 AM
Where: InterContinental San Francisco Hotel, Union Square
Speakers: Lennart de Graaff, Salesforce.com Thought Leader, Capgemini
Christopher Eikanger Andersen, Solution Lead, Capgemini
Date/ Time: Tuesday, September 15, 2:30 PM - 3:10 PM
Where: Metreon AMC Theaters, Metreon Theater 10
Speaker: Toke Friborg, Chief Enterprise Architect, GN Resound Group
Moderator: Maria Søndergaard, Director - Digital Solutions, Capgemini
Date/-Time: Wednesday, September 16, 10:30AM - 11:10AM
Where: Metreon AMC Theaters, Metreon Theater 6
Learn first-hand how a top twenty, global Pharmaceutical company transformed its CRM Application to improve business performance and user experience while reducing cost of ownership.
The Internet of Things is a phenomenon that is disrupting nearly every industry. In this session, we will explore how Salesforce customers and Partners are harnessing IoT to provide new levels of service, intelligence business value across a range of use cases and industries.
Speakers: Michael Capone, Principal Business Analyst - DCX Germany, Capgemini
Russ Fadel, President, GM, ThingWorx
Tom Cozzolino, Director, Platform Community and Productivity, Salesforce
Craig Johnson, President, Salesforce
Date/ Time: Thursday, September 17, 3:00 PM - 3:40 PM
Where: InterContinental San Francisco Hotel, Grand Ballroom C
At booth W607 we’ll be showcasing a number of demos, including:Insurance All Channels Experience
Capgemini’s Insurance All Channel Experience solution, in association with Salesforce.com, can deliver a future-proof, integrated, multi-channel customer experience and provide insurers with a competitive edge. It helps the integration of information flow, systems, and business processes across the insurance value chain to provide a uniform experience across all the channels a customer will use in their journey with an insurer.
Advisor Desktop solution is a one-stop shop to enable financial advisors to manage daily activities across the entire wealth management value chain. The Advisor Desktop solution shapes an organizations’ productivity strategy via integrating disparate data and systems with CRM solutions and core advisory systems/tools seamless to the end user and providing scalability in highly integrated environments.
IoT in a Box
Capgemini IoT-in-a-Box is a rapid, low-cost, low-risk, method to pilot IoT strategy to test and define business cases, and provides a pre-configured, enterprise-ready IoT system for monitoring up to 25 devices. It simplifies the task of aligning, integrating and configuring all IoT components to provide rapid time to value.
Odigo for Salesforce Contact Center in the Cloud
Odigo for Salesforce is a cloud-based service that delivers a multi-channel, virtualised contact center from the digital to voice channels. Eliminating the need for an in house PBX, Odigo integrates with Service Cloud and Salesforce1 to enable clients, contact center agents/managers and Sales the ability to seamlessly initiate, track and resolve service issues in their channel of choice.
Based on the Salesforce platform, Retail Clienteling is an iPad-based capability specifically designed to manage personal customer engagement in a way that drives traffic to retail outlets, helps store associates sell more and provides an exceptional in-store shopping experience, encouraging customers to come back for more.
Learn how we partner with Salesforce to bring you the most innovative industry solutions.