Dreamforce 2014

  • October 13, 2014 to October 16, 2014
  • Moscone Convention Centre, San Francisco CA
  • Booth Number N1711 (North Hall)

Capgemini is proud to be a Platinum sponsor for Salesforce.com’s largest cloud event.

Our team of experts is ready to connect with you so join us in our sessions, visit us at our booth and schedule a meeting to discuss how Capgemini can support your journey to the Cloud.

Come and see us at Moscone North Hall Booth N1711.

Learn and Succeed with Our Expert Sessions

"Gain Critical Selling Insights with Data.com Premium"

How well do you know your customers? Do you know all the different industries they are involved in? Which are the lowest/highest risk of paying on time? And what are the corporate relationships between different customer accounts? These are the types of information that your company can get from Data.com Premium, bringing detailed D&B information into your Salesforce instance. Join us as we show how you can leverage Data.com Premium in Salesforce to make better sales decisions based on critical business insights.
Xinguo Wei
Sr. Business Intelligence Manager, The Attachmate Group, Inc.
Monday, October 13
9:00 – 9:20am
Marriott Marquis, Yerba Buena - Salon 8
Register here


"When the Cloud and Big Data Converge to Become a Competitive Advantage"

Companies transition to the Cloud for a number of reasons: cost, scalability, etc. Big Data implementations also have a number of driving factors: Better business intelligence, more robust analysis, etc.  and all of these things incrementally support and enable the business.  In this session, Soofi will be sharing his insights on how the convergence of the Cloud and Big Data go one giant step farther and actually create a competitive advantage for the business in the marketplace.
Soofi Safavi
Chief Technology Officer, Radian Insurance
Monday, October 13
12:00 – 12:40pm
Forum Yerba Buena Centre for the Arts
Register here


"Jumpstart Your App Modernisation Strategy with the Salesforce1 Platform"

Face it, your application portfolio is complex to manage and expensive to maintain. 85% of CIOs say their application portfolios are in need of rationalisation. Join us to hear how IT leaders at Pfizer and United States Gypsum are rethinking their legacy platforms and moving dosens of apps to a cloud platform to modernise, reduce cost, and move faster.
Hagen Greer
Director, Pfizer, Inc.
Monday, October 13
2:00 - 2:40pm
The InterContinental (Grand Ballroom AB)
Register here

“How to Build the Digital Advantage”

Delivering the customer promise is challenging. Customers demand personalised, relevant information, seamlessly delivered via multiple channels in new ways. And they want it faster. 
For companies, recognising the combination of the power of customers, digital technologies, and employee engagement is not only fundamental to the way we do marketing, but also to changing the way we do business. And it is how you can get those crucial two steps ahead of the competition. 
In this session Maggie will be sharing the latest insights from our research collaboration with the MIT and global client experience on how to use digital to reshape business performance, from the ‘outside-in’ to build digital business advantage.
Maggie Buggie
Vice President & Head of Digital Transformation Sales, Capgemini Consulting
Wednesday, 15 October
The Intercontinental (Grand Ballroom C)

"Connected Services for a Connected World"

Most companies with M2M and IoT systems analyse the data only periodically to schedule predictive maintenance. At Capgemini, we use the data generated by connected devices in real-time to create a one-to-one post-purchase dialog with the business customer or consumer. 
By analysing the condition, performance and also use of connected products like cars and machines, our ConnectedService solution can trigger real-time customer interactions in sales, customer care, and service. By using data in this manner, we enable a new set of proactive business cases like identifying new sales opportunities, decreasing emissions, improving safety, optimising resources, and enhancing productivity.
Michael Capone
Wednesday, October 15
2:30 – 2:50pm
Partner Theatre North
Register here

"CPG Food Service with Kelloggs, Coca-Cola Refreshments and Aramark"

The Food Service Industry has a wide range of operators and custom incentive programs to drive incremental revenue. Food Service Sales Reps need advanced technology to stay on top of their daily activites. Join us as Kellogg's and Coca-Cola Refreshments share their experiences leveraging Salesforce1 to increase sales and customer satisfaction.
David Thomsen
Senior Manager, The Coca-Cola Company 
Thursday, October 16
9:00 – 9:40am
Theatre 8, Century Theatres
Register here



Learn how we bring you the best of Salesforce.com, view all of our Salesforce solutions:

Customer Engagement
Customer engagement is changing, cloud technologies allow companies to deliver the personal and consistent multi-channel customer experience that today’s connected customers demand from click to brick.
·         ACE Retail Clienteling
·         ACE Insurance
·         inPACE

Business Operations
Cloud is revolutionising business operations by returning ownership, impact, and control of enabling technologies from IT back to the business. Capgemini has several cloud solutions geared toward enhancing business operations.
·         Connected Service (IoT)
·         Integrated Market Management (IMM) in the Cloud
·         Service Max

Cloud Strategy & Migration
Every company has a cloud strategy but getting to the cloud isn’t easy. Capgemini’s cloud migration methodologies help companies transition to the cloud by assess their applications for cloud-ability, impactfulness, and business return and help them choose the correct platforms and destinations for their applications.
·         Capgemini’s Cloud Assessment (CCA)
·         COMPLETE

Cloud Application Management Services
Business Operations Support as a Service (BOSS) focuses on application management services (AMS) for cloud applications. BOSS focuses on business process agility and enhancement versus traditional AMS which is focused on ticket reduction, stability, and SLAs.
·         Salesforce BOSS
·         Workday BOSS

Meet our experts

Interested in meeting with one of our professionals to discuss our innovative solution offerings around Customer Engagement, Business Operations, Cloud Strategy & Migration, or Cloud Application Management Services? We invite you to connect with us to request a meeting. Simply provide your availability and areas of interests and one of our key expert will reach out to you within 24 hours.