Embrace Digital to Improve Business Performance
The World Retail Banking Report 2016 explores how FinTechs are creating market disruption with their agile and innovative platforms, capturing referral mindshare over their banking counterparts. Banks are acknowledging this pace of change and seeking ways to incorporate FinTech into their digital banking ecosystems.
Banks still need to address systemic issues from legacy systems – revamping their core systems, leveraging digital across the banking value chain and establishing a core competency in API-based software development. Capgemini can help banks embed digital integrally throughout the value chain, including all customer touchpoints and back end processes enabling banks create more personalized and fluid customer engagements; achieve lean and cost effective operations, and transform the workforce by providing new ways to work and collaborate.
Explore Capgemini Connected Banking to learn how we are enabling banks to deliver a digitally enriched real-time customer experience, supported by highly personalized and tailored services.
Explore Technovision to find out what it means to translate digital aspiration into real capabilities.
Our digital transformation solutions include:
- Worker Digital Place & Customer Digital Spaces
- Advanced Mobility Services for Banking
- Next Generation Customer Relationship Management & Social Transformation
- Customer Facing Digital Business Processes
- Digital Publishing and Customer Communications Management
- Digital Readiness Assessment for Financial Services
For help transforming customer experiences with digital banking innovation, contact our experts at firstname.lastname@example.org.