Principal - Consumer Insight & Analytics (Consumer Products & Retail)
London base location but travel overseas may be required
Capgemini Consulting is the global strategy and transformation consulting organisation of the Capgemini Group, specialising in advising and supporting enterprises in significant transformation, from innovative strategy to execution and with an unstinting focus on results. With the new digital economy creating significant disruptions and opportunities, our global team of over 3,600 talented individuals work with leading companies and governments to master Digital Transformation, drawing on our understanding of the digital economy and our leadership in business transformation and organisational change.
Main Purpose Of Role
The focus of your role
Capgemini Consulting’s Customer Experience & Analytics practice delivers innovative customer-centric experiences and insight-led business excellence for our clients. Our Analytics team is growing and we are looking to recruit consultants who combine consumer products / retail industry expertise and consulting skills to help generate real insights about consumers and translate this to actionable recommendations for our clients.
You will have the opportunity to define, design and deliver industry-leading consumer insights services that help Consumer Products and Retail companies develop a detailed understanding of the people that they serve. You will help some of the world’s largest CPG and Retail organisations develop intimate, personalised relationships with their consumers through the combination of digital and traditional data sources at scale, and help them use these relationships to improve business performance. This role will involve a mix of analytical and soft skills, as you act as the bridge that brings sophisticated analytics to life through creative and compelling storytelling.
What you’ll do
You’ll advise our clients on how to optimise their engagement strategies with consumers, through the creative application and analysis of consumer data. You will be instrumental in inspiring marketers with the possibility of using social & business analytics to target consumers in an effective way, and driving an improvement in the speed and effectiveness of brand communications and new product released. You’ll use your understanding of consumer products organisations to drive the increased adoption of analytics across all areas of the business, including marketing, media, sales, innovation, ecommerce, and supply chain.
You’ll work at the leading edge of the industry acting as an advisor to tier one companies, helping them to deliver and embed analytics capabilities, supporting processes, operating models, and governance. Finally, you will be working closely with technology delivery partners on behalf of our clients, bridging the gap between business and technology to delivery great, digitally-enabled consumer experiences.
You’ll work with and be part of our Global Consumer Products and Retail team to identify and shape opportunities in the marketplace, leveraging our global expertise and access the teams that will help you deliver outcomes for Capgemini Consulting as well as our clients. In your role you will also support the global team to continue to develop thought leadership and assets that will help Capgemini establish a firm role in the industry.
Business development – utilising a combination of the organisation’s broader pre-existing relationships, company relationships and your own network, you’ll be generating c.£1.5m (at Principal level) or £3m (at VP level) of consulting revenues.
Skills and Experience
What you’ll bring
You’ll be a talented consultant with both analytical and client-facing skills and experience in a major blue chip organisation or consultancy company within Retail or Consumer Products. You’ll be looking to apply creative thinking and innovative methods to your clients’ business needs. You’ll bring drive and commitment to own and deliver outstanding work, along with excellent communication and interpersonal skills.
In addition, you’ll have the ability to combine rigorous analysis of complex issues and the development of insights and solutions with strong general consulting skills and the ability to present and deliver to Senior Management or CXO level.
You’ll be at ease working in mixed teams of colleagues and senior client executives and bring a proactive, can-do attitude to project delivery. You’ll need to be credible, with the gravitas to engage effectively with C-level / CXOs on a peer to peer basis. You’ll demonstrate consulting professionalism and flexibility - able to adjust positively to situations that involve changing tasks and/or location, shifting priorities or ambiguity. In fact, you’ll thrive in this environment.
You‘ll be culturally sensitive to the different styles and demands that global organisations will pose and you will leverage your emotional intelligence to navigate complex global matrix organisations.
Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home, sometimes overseas, at short notice.
Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs.
In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.
More information is at available at:
We offer a remuneration package which includes fixed salary, and variable compensation dependent on company and personal performance. We also offer excellent flexible benefits options for you to choose to suit your own personal circumstances.