The challenge of processing unstructured and semi-structured content
With the digital landscape continuing to expand at an almost uncontrollable rate, organisations are witnessing increasing volumes of unstructured and semistructured content flowing in from customers, suppliers and employees – not only electronically, but via a range of traditional channels such as post and even fax.
Such high volumes of unstructured data, combined with the limitations of legacy ERP systems not able to deal with this growing variety of channels, organisations are faced with significant challenges in scaling their operations, enhancing their value proposition and increasing customer satisfaction.
Addressing these challenges can be expensive and time-consuming.
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