Technical Publications for Manufacturing Industries

Launch your new products with high-quality, user-friendly technical publications that boost customer satisfaction on multiple viewing platforms and accelerate time to market. Our technical writers have a strong background in engineering and IT tools, in addition to their product knowledge. They will help you produce top-quality technical publications. Transform your product documentation processes today.

High-quality documents: a prerequisite to success

Manufacturers are increasingly under pressure to launch sophisticated new products, and clear, useful documentation can greatly contribute to their success. Today, customers demand high-quality documentation on multiple platforms and in multiple formats. Many companies struggle to achieve the right quality standards when faced with:
  • Tight schedules
  • Budgetary constraints
  • Fluctuating workload
To deliver user-friendly technical documents, you need a solution that helps streamline production and reduce costs.

Boost customer satisfaction and time to market

Enterprise Content Management –Technical Publications (ECM–Tech Pubs) for Manufacturing is our end-to-end service solution that enables you to better manage and maintain all of your technical content. Our expert teams worldwide create, revise, translate and migrate your technical publications so you can significantly reduce costs, transform your existing publications and accelerate time to market for new publications. A range of best practices, a highly skilled talent pool and the latest tools keep all your technical publications up to date and in line with the latest industry standards.

  • High-quality documents that comply with all internal procedures
  • Enhanced customer satisfaction
  • Overall cost savings of at least 30% 
  • Optimised processes to industrialise publications delivery
  • Manuals that capture the complete impact of engineering changes
  • Greater project visibility thanks to our in-house Total Process Manager workflow tool 


BPO Outcomes – Client Insights – Bombardier, Robert Jacques, Director,Technical Publications, Business Aircraft

A global technical team at your service

More than 500 technical publications engineers deliver ECM–Tech Pubs services from our centre of excellence. We guarantee accurate and on-time content leading to higher customer satisfaction. Our global delivery model, Rightshore®, helps us define the right balance of onshore, nearshore and offshore locations for your business needs. 


To streamline the delivery of your technical publications through an end-to-end ECM–Tech Pubs solution, contact Lakshman Aragam
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