Business Services’ Participations, Residuals & Royalties

Manage your entire cycle of processing participations and residuals with our comprehensive outsourcing service customised for the media and entertainment industry.

Shifting focus to participations and residuals

In a rapidly evolving sector, media and entertainment companies must capitalise on revenue-generating opportunities, while controlling cost and quality. Until now, they have focused on channels, content and consumer demand, but several factors suggest they should shift their focus to participations and residuals:

  • Decreasing incremental revenue and piracy
  • Ageing processes unable to cope with increased volume
  • Financial complexity due to new markets, channels, partners and devices
  • Outdated reporting that fails to highlight problems impacting talent, liability and working capital
  • Audit backlogs that complicate negotiations and increase chances of claims 

Participations and residuals were traditionally handled in-house, but industry pressures are forcing media and entertainment companies to seek out new solutions. 

Comprehensive Participations and Residuals Processing

Our Business Services’ Participations, Residuals & Royalties solution can manage your entire cycle of processing participations and residuals. Key components include:

  • Hybrid onshore and offshore staffing solution
  • Global Enterprise Model© (GEM©), which defines the grade mix, location, competency, process models, technology, pricing and governance 
  • PARis system or existing client systems for core management
  • Applications for statement/audit workflow management and scheduling
  • Focused analytics
  • Statement data portal

The benefits of using our Business Services’ Participations, Residuals & Royalties solution include:

  • 99% on-time delivery for statement generation
  • Up to 30% cost savings thanks to improved delivery
  • Improved accuracy and decreased rework and audit backlog
  • Improved working capital by 5%
  • Reduce risk by up to 50%

The Only Company Engaged in End-to-End FAO Delivery

We are a leading provider of outsourcing services including Finance and Accounting Outsourcing (FAO) for the media and entertainment industry. Our recognitions include:

  • Positioned in the Leaders Quadrant for Comprehensive Finance & Accounting BPO from 2011 to 2013 by Gartner
  • Identified as Leader and Star Performer in 2012 Everest Group FAO PEAK Matrix
  • Recognised as Leader in BPO Analytics in 2012 IDC MarketScape report

We work with leading US media and entertainment studios, helping them to achieve:

  • Decreased day sales outstanding (DSO) from 78 to 28 days
  • Improved working capital by $550 million
  • Reduced dispute volume by 88%
  • Increased cash collection by 31%
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