Water giant, Anglian Water has announced today an industry-leading IT alliance worth £100million over the eight-year term.
The innovative approach to IT services contracting will see Capgemini, Atos and Cognizant work collaboratively in an alliance model starting this year. It is the first time any of the three suppliers have worked in this way on this scale in the UK.
The new IS Alliance will enable Anglian Water to develop the right technology solutions for its business and deliver them quickly and efficiently. The alliance is based on a mutual gain principle, where each organisation involved has strong incentives to collaborate in order to get the job done to the benefit of all.
Iain Fry, Head of Information Services for Anglian Water, said: “By forming an alliance and not simply outsourcing all our IT needs to a third party we’ll be able to build up a reservoir of knowledge and skills between the suppliers. This know-how will remain within the alliance and enable us to extract the maximum long term benefits.”
Anglian Water has been pioneering the innovative alliance model with its construction partners for more than a decade and recently formed 15 year alliances for all its engineering activities.
“Our alliances make our business as efficient as it can be, which ultimately is what enables us to support the business in the best way possible while keeping customer bills low,” Fry continued. “We have been at the frontier of establishing alliances in the construction and engineering sector, but in the IT world this is still quite new. Very few technology companies currently do business in this truly collaborative way making this contract an industry-leading approach to delivering IT services.
“We’ve selected providers who share our vision and are committed to the same business outcomes as we are. Atos, Capgemini and Cognizant demonstrated stand-out collaborative behaviours and share the leadership principles that we see as vital in driving continuous change and improvements over the coming years. This will enable the alliance to run smoothly and effectively, and was the essential component we were looking for and testing for throughout this tender process.”
James Forrest, Head of Energy & Utilities at Capgemini UK, commented: “We’re delighted to be selected by Anglian Water to be part of this exciting alliance. It’s evidence of a long-standing and mutually successful relationship that is now about to take a step change into the future, with a highly innovative way of working together. We look forward to joining Anglian Water and the other EWM alliance members on this ground-breaking journey.”
The contracts begin in 2016 and are expected to run until 2024, with a review in year four.
To find out more about Anglian Water, read this case study about how they improved on their already great customer service.