Capgemini UK announced this morning that EDF Energy had renewed its outsourcing contract with us. Under the extended contract Capgemini will continue to provide service desk, procurement and managed desktop services. You can read the full press release here: EDF Energy renews outsourcing contract with Capgemini UK for two years.
Gary Rowan, Head of Function, Service Management, EDF Energy said: “We are very happy with the service Capgemini provides; their level of expertise in the nuclear arena sets them apart. Capgemini has helped us achieve our goals.”
He added: “Capgemini’s collaborative approach and commitment to flexibility were important in order to future-proof the company against developments involving additional services or user numbers, and in view of the EDF Energy investment programme in low-carbon generation.”
Watch a brief interview with EDF Energy's Gary Rowan (vid:2m15s):
For the contracted run services, EDF Energy is making best use of Capgemini’s worldwide delivery model Rightshore® with 70% of the contracted run services being delivered by onshore experts, supported by 30% offshore. There are a total of around 150 Capgemini people working on this contract.
Jon Brooke, Vice President and account executive at Capgemini for EDF Energy, said: “We are delighted to continue our business relationship with EDF Energy, which reflects the health of that relationship, our level of expertise in this sector and the fact that our team continues to do such a good job. In addition, our objectives and cultures are both very well aligned, with safety and consistency of delivery absolutely paramount.”
The announcement has been covered in UK media:
IT Pro: EDF Energy renews Capgemini outsourcing deal - the £12 million extension will see the contract through until end of 2015.
Link to IT Pro
ComputerWorldUK: EDF Energy extends £100m IT contract with Capgemini - Brought Capgemini in to cut desktop service costs, now for standardising and scaling across UK sites as business grows.
Link to ComputerWorldUK
Case study - EDF Energy and Capgemini: a partnership built on shared values. By outsourcing infrastructure services to Capgemini, EDF Energy has been able to reduce cost and increase flexibility, while maintaining and often improving the standard of services to users. EDF Energy estimates that it has saved £22m, as well as reducing internal IT headcount by two-thirds through moving staff to Capgemini and other partners. The two companies have built a true partnership around the shared values of “trust, transparency and teamwork” and a common commitment to security, safety and consistency of delivery. Click on the picture on the left to download the case study (pdf, 1.08 MB)
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