OR in healthcare is the theme of April’s INFORMS blog challenge and so this week FiO gives an overview of a number of OR applications in healthcare management. We provide a summary of the OR projects we have delivered in the last couple of years and also give a synopsis of current analytics and modelling challenges facing the NHS in such a fast changing environment. Operational Research and the UK National Health Service were both born in the 1940’s. Since then OR has been widely and successfully used in healthcare, not just in the UK but worldwide. In an industry where continual change and reforms put great emphasis on defining and measuring the impact of complex combinations of services and outcomes, the strong systems modelling and analytical capabilities that OR brings are essential to support good decision making. OR in Health where are we going? The Capgemini OR team has developed numerous models to inform decision making within the NHS. Three examples include:
- Award winning stroke modelling World Class Commissioning award for the design and implementation of the new stroke service for Greater Manchester. Simulation modelling was applied to understand the impact of revised patient pathways.
- Performance and capacity modelling for emergency services We developed a flexible tool to calculate capacity requirements and the effect on performance levels. Feature in a previous FiO article: Emergency Services under Severe Weather Conditions
- Capacity Review and Strategic Development OR led the delivery of strategic review, demonstrating how strategy alignment, efficiency savings and quality outcomes could all be delivered in line with the NHS QIPP agenda. This is an excellent demonstration of how OR can be used to deliver higher quality health outcomes more efficiently.