Customer engagementand operations transformationGreat customer engagement can only happen when it crosses from the front-office into your core business processes.
Royal MailTechnology pumping the heart of delivery
Catherine Doran, CIO at Royal Mail, shares how the delivery industry has changed over the past few years and how technology has been at the heart of those changes.
Watch how Catherine made the IT function fit for purpose at Royal Mail to help employees do their job better.
A quick introduction to Robotic Process Automation
How can you help your employees to reduce their workload of repetitive tasks?
Lee Beardmore, CTO of Capgemini Global Business Process Outsourcing, explains what robotic process automation is and how you can introduce the techology into your organization. No CP3Os required. Read the full whitepaper.