Banking services that meet Retail consumer expectations
FinTechs are making it difficult for traditional retail banks to keep up with rising customer expectations for personalised and seamless services. Capgemini retail banking solutions provide fully integrated, all-channel experiences that customers want and the actionable business information that banks need.
We offer banks design and implementation solutions that reduces operating costs, manages risk and regulatory compliance more effectively, enhances service quality and optimises the customer experience. As a result, banks can reduce total cost of ownership, boost operational efficiency and flexibility, and ensure they have in place an IT platform that will be sustainable into the future.