European Energy Markets Observatory 2007
European Energy Markets Observatory 2007 – discover all the major issues faced by the utilities industry.
PDF - File size: 477.82 KB - Published on: 2007-11-12 03:27 PM
World Payments Report 2007
Capgemini, ABN AMRO, EFMA present the 3rd annual World Payments Report.
PDF - File size: 1.25 MB - Published on: 2007-09-13 02:33 PM
Driving Innovation and Achieving New Value through Innovation
Flexibility and embracing new ideas are crucial to an organisations' ability to improve operations and differentiate offerings. Outsourcing is increasingly being used to create a business structure which enables innovation
PDF - File size: 92.63 KB - Published on: 2007-02-09 11:52 AM
The Telco Revolution - Using Outsourcing to Smooth Turbulent Times
Technology and business model developments are forcing unprecedented disruption to existing revenue streams. Outsourcing is one way of helping telcos transform IT the organisation and business processes.
PDF - File size: 216.67 KB - Published on: 2006-09-25 11:20 AM
Transformational Outsourcing ExecuBrief - July 2005
The term Transformational Outsourcing is well known, but there is confusion around what the concept really is. This brief features a Q&A with Martin Cook, CEO of Capgemini Aspire, discussing the theory and the practice.
PDF - File size: 223.56 KB - Published on: 2005-09-23 09:00 AM
Build or Buy? Determining the best route to offshore Finance & Accounting shared service centres
This Point of View looks at the options for CFOs to either build new, “captive” offshore centres to deliver F&A services, or buy in offshore F&A services from a BPO provider. It outlines the benefits of established F&A BPO solutions in terms of substantial economies of scale, acceleration of transition and transformation timeframes and ability to transfer commercial risk.
PDF - File size: 714.99 KB - Published on: 2005-09-19 2:54 PM
Business Process Outsourcing Adoption & Perspectives in Western Europe
Findings from our survey which aims to help buyers of BPO services better understand the pitfalls, best practice and rationale of experienced companies’ BPO learnings.
PDF - File size: 411.9 KB - Published on: 2005-09-19 2:49 PM
Business Collaboration in the Utilities Industry: Creating Relationships to Drive Positive Business Results
Creating BPO relationships to drive positive business results
PDF - File size: 269.98 KB - Published on: 2005-08-04 6:15 PM
The Reality for Business Process Outsourcing in Finance & Accounting Value Creation In The Back Office
This Point of View looks at the application of BPO as a strategic tool to support the transformation of the back office. How to increase capabilities and resources to deliver the value the business needs while reducing operating costs.
PDF - File size: 747.2 KB - Published on: 2004-10-04 11:10 AM
Sub 1% Finance & Accounting
Benchmarking surveys suggest that in the best performing companies finance and accounting functions represent less than 1% of their companies’ turnover. Surveys also suggest most companies are not in this league. BPO can provide the process management and economic model to deliver sub 1% in costs whilst also improving productivity through consolidation, reengineering and labour arbitrage.
PDF - File size: 445.59 KB - Published on: 2004-09-30 11:18 AM
Transformational Business Process Outsourcing
This Point of View looks at the cost and flexibility benefits of Transformational Business Process Outsourcing (tBPO) which bundles technology capability, transformation skills and operating skills into an affordable commercial package.
PDF - File size: 546.79 KB - Published on: 2004-09-30 11:17 AM
The Outsourcing Report
Making Choices Insights into Successful Outsourcing
PDF - File size: 617.69 KB - Published on: 2004-09-29 11:07 AM
Compliance: Finance's Bridge to the Enterprise
Learn how leading CFOs view long term compliance hurdles as a bridge to bring their business together, streamline processes and reduce costs.
PDF - File size: 266.13 KB - Published on: 2004-06-11 4:53 PM
