BlueScope Steel
Implementing Shared Services for BlueScope Steel, Transitioned to Outsourcing
Business Issue
BlueScope Steel was seeking ways to dramatically reduce back-office costs through consolidated accounting, supply, payroll, human resources, and maintenance.
Results
- Capgemini began by assisting BlueScope Steel with the implementation of a global
ERP system and standardising support processes.
- Capgemini also helped consolidate support staff into two global shared service
centers, one located in Australia and one in North America.
- BlueScope Steel expects to realise a 20% reduction in headcount with an internal
rate of return of 15% and a payback period of 3.5 years.
- Other benefits include more focused management reporting and transparent processes company-wide
