- Chief Operating Officer (COO) Agenda Business Transformation® Customer Care and Intelligence (BPO) Finance and Accounting (BPO) Growth and Innovation Knowledge Process Outsourcing (BPO) Lean Transformation Management Assurance Services (BPO) Multi-process/Multi Tower (BPO) Organisation Design and Effectiveness Post-merger Integration Process Redesign Procurement (BPO) Shared Services Strategic and Business Planning Strategic Cost Reduction Sustainable Business Change Transformation Programme Design and Governance
- Thought Leadership
- Brochures
- Success Stories
- News & Events
- Business Contact
In a period of economic turmoil, the role of the COO is ever more important. Dramatically changing market conditions and volatile trading conditions mean that organisations need to be agile in order to respond and ride out the storm. While CEOs are engaged in short and long term strategic planning and re-shaping business strategy, the COO needs to be able to put the latest iteration into practice in the real world. It is the COO who takes the theory and makes it real.
Portfolio rationalisation
We can help to examine the range of initiatives that our clients are running
and then help to maximise the value of their project portfolio. When resources
are scarce, our proven tools, techniques and governance can help to align the
project portfolio more closely towards an organisation’s strategy.
Find out how by reading
“gaining maximum value from your project portfolio”.
Capgemini has extensive experience of working with COOs at organisations across multiple sectors, private and public, to assist them in achieving their objectives. We support you in evolving – or fundamentally changing – your operating and organisational models, whether this is insourced or outsourced, moving towards a shared service centre model, or post-merger integration. Together we decide the right pace and design for change to eliminate delivery risk, and the right time to introduce models of growth and innovation. We work with you to define the optimum cost reduction approach, supported by strategic thinking and Lean transformational techniques, as well as enterprise-wide process redesign. We engage the delivery programme to achieve successful business transformation – to ensure that your people are upskilled and that change is sustained.
Our COO capabilities include:
