Dovetailing directly with the capabilities within our Operating Model skill-set, Business Process Analysis and Design is where transformation implementation begins. From the initial analysis of the ‘As Is’ business processes, to designing and implementing ‘To Be’ processes that support a Target Operating Model, Transformation Leadership consultants combine a cross-functional perspective with process design excellence.
Many of our clients have engaged Transformation Leadership to document, optimise and manage business processes to maximise efficiency and deliver strategic change across a range of different scenarios.
We provide experts who work alongside your own teams to:
- understand where, and why, existing processes are failing
- identify opportunities to deliver existing processes more efficiently and effectively
- transform, through full re-design, end-to end processes
- design and implement new processes to support new product and service development
- optimise existing processes as a critical pre-requisite to a technology enabled transformation
- develop in-house expertise to continue to deliver process excellence in the long-term
The TL Difference
Transformation Leadership has a track record of delivering maximum value to clients through the use of core toolsets and methodologies in innovative and creative ways – our process analysis and design capability is no different.
Capgemini has led the field in developing new ways to analyse existing processes and business structures to uncover business problems – one example is our famous Accelerated Solution Environment, where client feedback repeatedly echoes the same thought: “I didn’t think it was possible to get so much done so quickly”. Our business process capabilities extend this thought leadership, ensuring our consultants are supported with advanced process-mapping technology and expertise reaching up to the highest global standards of excellence.
Transformation Leadership’s cross-functional perspective enables the adoption of an holistic approach to business process analysis and design which can call on expertise from other Capgemini Capability Units to support specific functional problems.
With such a platform and the business-wide perspective innate to Transformation Leadership, Capgemini delivers process design work that regularly and consistently exceeds client expectations. This is achieved through:
- applying a clear and standardised methodology to investigate a client’s business process
- reference to best practice designs and benchmarking (where appropriate)
- presenting clear visual representations of processes to clients and stakeholders
- continual development of methods, tools and understanding to scientifically analyse processes and
- evidence-based, quantifiable recommendations for change
Critically, this work is carried out with your teams, ensuring buy-in and the transfer of new skills and approaches that can be deployed into other business areas.
World-class Standards
Capgemini is emphatic in its pursuit of the best tools to apply to business problem-solving. Analysis and modelling software is cutting edge. Our process experts include accredited Six Sigma consultants and other SMEs from across the broad spectrum of process design and improvment methodologies. Transformation Leadership brings the capability to integrate detailed process design with the most rigorous intellectual thinking in operating model design, strategy development or senior executive ‘Top of the Shop’ engagements.
