It is essential to have a clear understanding of how a business operates when considering change or trying to identify performance and costs.
Business process modelling does this by breaking functions within the business down into simple tasks - producing a process map. This makes it easier to spot better ways of doing things, to find out what changes will improve the business, and to identify the activities that a planned system must support.
Often a business model can be combined with a process map to add the ability to identify the key cost areas and simulate the benefits and costs of changing the process. Our clients use business models in a risk free environment to massively improve their ability to make the right decisions.
Business Process Issues
- How to meet competitive forces
- Plan significant investment correctly
- Investigate options using a risk free approach
- Adopt a company wide perspective
- Cope with new legislation
- Reduce uncertainty
Our Approach
Our well-proven approach to business process modelling follows four key steps:
A unique part of our collaborative approach to modelling is the use of conceptual models. These are living diagrams that encapsulate what is being modelled and the inter-relationships between the different components
Our Capabilities
- Process Mapping - Interviewing key business personnel and using process mapping techniques, to provide a clear set of processes driven by business needs.
- Activity Based Costing - It is often hard to see the real costs associated with different business processes - this approach helps to identify those areas which have the greatest potential for cost reduction.
- Business Modelling - Applying a business model (often a simulation) to a process map helps to determine the implications of a set of processes, such as bottlenecks, cost, service level, resourcing requirements, etc.
Business Benefits
- The ability to plan for the future
- Understand the major impacts of business change
- Identify and focus on the important issues
- Determine the expected benefits and costs of change
- Analyse different options to establish the best way forward
- Identify the barriers to progress
Related Success Stories
Breaking down the barriers to profitWe highlighted potential improvements worth £40-70m in profits, backed up by
hard evidence and rigorous analysis verified with the business.
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HR business processes and performance metricsDocumented a new HR business process and recommended validated performance metrics.
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Risk analysis to justify expenditureAn approach based on process modelling and data analysis that allowed the client
to make consistent and defensible spending decisions.
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Benefits claim processing simulation model (demonstration overview)We used a visual simulation process model at a stakeholder event, where it was
able to incorporate and simulate ideas suggested by the stakeholders – instantly!
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