Organisation Design is more than defining a company’s organisation chart. At Capgemini we approach Organisation Design as a strategic tool to help your business achieve your long-term vision and goals.
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Organisation Design is more than defining a company’s organisation chart. At Capgemini, we approach Organisation Design as a strategic tool to help your business achieve your long-term vision and goals
What is Organisation Design?
Organisation Design defines the best way to structure your business to achieve maximum potential from your people and to help you achieve your business goals. It covers all the key building blocks of your organisation, including structure, processes, governance, systems and capabilities. There is no single best organisation design for a business, and at Capgemini we help you identify and implement the “Best Fit” design for your organisation.
How does Organisation Design add value?
Looking at Organisation Design strategically can lead to competitive advantage.
Organisations are in constant evolution and changes to their structures, processes and people elements are inevitable. All too often, the design of an organisation is driven by political issues, such as the need to accommodate personalities, or by emotional ones including the difficulty of departing from “historic” structures.
Taking a strategic approach to Organisation Design means understanding what you must do to compete in your market and defining the best way to organise your company’s structure, processes, governance, systems and capabilities to achieve the best possible results.
Organisation Design can originate from several forms of change initiative and, as such, can encompass the whole company (M&A or large-scale transformation) or simply parts of the company (changes to a division or function or to some of the processes).
Adopting a structured and comprehensive approach to each of these events, no matter how small, is essential to ensure maximum value to the business. This creates value by reducing waste and increasing focus and purpose in the organisation.
How does Capgemini approach Organisation Design?
At Capgemini we have a successful track record in helping companies in both the private and public sector achieve their best-fit organisation design. Our approach is tried and tested and builds on the practical experience of organisation design experts. Our approach benefits from our well-renowned deliverly methodology which includes collaboration and accelerated solution techniques (including our Accelerated Solutions Environment®).
We approach Organisation Design in three parts:
1. Current review and defining the new
2. Detailed design and planning
3. Implementation and benefits realisation
Capgemini has a unique set of capabilities in the market:
- Integration—we view an organisation as a system and realise that the success of the design relies on how all the components of the organisation function together.
- Rigour—our approach deals with the rational aspects of change in a factual and scientific way.
- Management—although we deal with factual issues, our core capability lies in the way we deal with the emotional and political aspects of Organisation Design
- Hierarchy focused—we operate exceptionally well at all levels of an organisation, including individual, team and the macro organisation level.
- Benefits driven—we can demonstrate tangible results from our work.
- Practical—we have not built a theoretical approach to Organisation Design. Instead, our methodology has developed from our work with local and global clients.
- Tools and methods—we have designed unique tools and methods by being practical.
- Range capability—we operate equally well on simple projects as we do on complex designs.
“The organisation stream did an excellent job and is much further ahead than I would have expected, pushing the boundaries of what we can achieve in Europe. Thank you for your contribution.”
European Marketing Director

