Capgemini's Consulting Review - Spring (Twelfth) Edition
Welcome to Consulting Review, the magazine of Capgemini Consulting in UK.
PDF - File size: 2.62 MB - Published on: 2008-04-30 12:42 PM
The Contact Centre of the Future: Planning the Transition
It is time for the Contact Centre to evolve into the Customer Experience Centre.
PDF - File size: 519.35 KB - Published on: 2008-01-15 10:49 AM
Capgemini's Consulting Review – Autumn, 2007 (Eleventh) Edition
Welcome to Consulting Review, the magazine of Capgemini Consulting in UK.
PDF - File size: 2.84 MB - Published on: 2007-11-12 06:33 PM
European Energy Markets Observatory 2007
European Energy Markets Observatory 2007 – discover all the major issues faced by the utilities industry.
PDF - File size: 477.82 KB - Published on: 2007-11-12 03:27 PM
Urban Transport: The Beating Heart of City Productivity
Where should city leaders start on the journey towards cohesive, intelligence-led transport improvements?
PDF - File size: 440.57 KB - Published on: 2007-10-17 10:16 AM
Benchmarking the supply of online public services in Europe
The User Challenge - Benchmarking the supply of online public services in Europe.
PDF - File size: 4.27 MB - Published on: 2007-09-27 02:55 PM
World Payments Report 2007
Capgemini, ABN AMRO, EFMA present the 3rd annual World Payments Report.
PDF - File size: 1.25 MB - Published on: 2007-09-13 02:33 PM
Capgemini's Consulting Review – Summer, 2007 (Tenth) Edition
Welcome to Consulting Review, the quarterly magazine of Capgemini Consulting in UK
PDF - File size: 716.91 KB - Published on: 2007-08-10 02:48 PM
World Wealth Report 2007
Capgemini and Merrill Lynch release 11th annual World Wealth Report – Singapore and India lead growth.
PDF - File size: 2.1 MB - Published on: 2007-06-27 05:06 PM
Capgemini's Consulting Review - Spring (Ninth) Edition
Welcome to Consulting Review, the quarterly magazine of Capgemini Consulting in UK.
PDF - File size: 1.02 MB - Published on: 2007-04-13 10:34 AM
Capgemini's Consulting Review - Winter (Eight) Edition
Welcome to Consulting Review, the quarterly magazine of Capgemini Consulting UK.
PDF - File size: 1.11 MB - Published on: 2006-12-14 12:22 PM
Capgemini's Consulting Review - Autumn (Seventh) Edition
Welcome to Consulting Review, the quarterly magazine of Capgemini Consulting in UK&I.
Consulting Review showcases leading thinking around the change agenda and explores current and relevant issues across both the commercial and public sectors.
PDF - File size: 2.3 MB - Published on: 2006-10-10 10:43 AM
Capgemini's Consulting Review - Summer (Sixth) Edition
Welcome to Consulting Review, the quarterly magazine of Capgemini Consulting in UK&I. Consulting Review showcases leading thinking around the change agenda and explores current and relevant issues across both the commercial and public sectors.
PDF - File size: 1.41 MB - Published on: 2006-07-04 12:03 PM
Channel Strategy
Raman Gupta, managing consultant in Customer
Management, outlines principles for developing an
effective channel strategy.
PDF - File size: 646.6 KB - Published on: 2006-07-03 07:27 PM
Life in the Jungle.
The two creatures size one another up. One, timidly passing through unfamiliar territory, is weakened through fatigue and hunting for a waterhole. The other, well adapted and attuned to its surroundings, shows the scars of battle. There is a hunter and a hunted. The look that passes between them is understood across the species; “you’re mine” it says.
PDF - File size: 675.68 KB - Published on: 2006-07-03 07:24 PM
Inbound Customer Marketing - Thirty times the sales conversion rate
Inbound channels can deliver up to thirty times the sales conversion rate of traditional, outbound direct mail.
PDF - File size: 121.97 KB - Published on: 2006-06-19 08:12 PM
Integrated Multi Channel Retailing
Retailers now have little choice about whether to offer multiple channels. However it is by integrating those channels that they can differentiate themselves and add value for the customer.
PDF - File size: 2.74 MB - Published on: 2006-05-03 12:20 PM
Capgemini's Consulting Review - Spring (Fifth) Edition
Welcome to Consulting Review, the quarterly magazine of Capgemini Consulting in UK&I.
Consulting Review showcases leading thinking around the change agenda and explores current and relevant issues across both the commercial and public sectors.
PDF - File size: 1.74 MB - Published on: 2006-03-27 01:21 PM
World Retail Banking Report 2006
The third global study of the global Retail Banking market looks at the structure and evolution of pricing, and spotlights Multi-Channel strategies.
PDF - File size: 1019.12 KB - Published on: 2006-03-15 10:35 AM
Capgemini CS Review Third Edition
Welcome to the recently published (3rd) Autumn edition of CS Review, the quarterly magazine of Capgemini's Consulting Services.
PDF - File size: 1.11 MB - Published on: 2005-12-05 2:33 PM
Capgemini CS Review Second Edition
Welcome to the (2nd) summer edition of CS Review, the quarterly magazine of Capgemini's Consulting Services.
PDF - File size: 846.34 KB - Published on: 2005-07-01 2:57 PM
Capgemini CS Review
Welcome to the launch edition of CS Review, the quarterly magazine of Capgemini's Consulting Services.
PDF - File size: 604.1 KB - Published on: 2005-04-05 10:52 AM
