Customer Insight Conference
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Conference: Customer Insight Conference Presenter: Hilary Kelly, Head of Customer Marketing Consulting, Capgemini Consulting Event Date: 25 June 2008 Location: Radisson SAS Portman Hotel, London Web: www.damusers.com/customerinsight Hilary Kelly, Head of Customer Marketing Consulting, Capgemini Consulting will help you to understand the role of rewards; how to deliver the appropriate customer experience and how to demonstrate your loyalty to your customers. |
IDMF Conference
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Conference: IDMF Conference Presenter: Gaye Andrews, Head of Customer Experience, Capgemini Consulting, UK Event Date: 30 April 2008 Location: The CRM Theatre, Earls Court London Gaye Andrews, Head of Customer Experience, Capgemini will be sharing her expertise on how to prioritise marketing activity during an economic downturn. |
The Call Centre Executive Forum
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Conference: The Call Centre Executive Forum Presenter: Michael Anderson, Marketing, Sales & Service Transformation Event Date: 7-10 May 2008 Location: Oriana, Southampton Web: http://www.cce-forum.co.uk/conference.html Michael Anderson, Marketing, Sales & Service Transformation, Capgemini will be running a workshop entitled "Strategies for emotionally engaging with your customers". |
