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Retailers boost Capgemini in the UK
Capgemini, Europe’s largest IT services company, reported a 9.2 per cent increase in revenues for the first three months of the year after strong growth in the US and a surprise recovery in the UK.
10 May 2012 | Capgemini in the News »
Cloudforce
Capgemini to launch CustomerConnect Retail, a new offering to help retailers provide the best possible customer experience.
08 May 2012 | Events »
Executives are positive on coping with crisis: survey
Retail banks are better prepared for a financial crisis now than in 2008, a poll by Capgemini poll has found.
04 May 2012 | Capgemini in the News »
Banks need to focus more on customer satisfaction
The ninth annual World Retail Banking Report, produced by Capgemini and Efma, said banks must drop a “do everything” approach and focus on their core proposition to enhance customer relationships.
03 May 2012 | Capgemini in the News »
Banks, bad attitudes and bad behaviour
Criticism of banks by the outgoing chief executive of the FSA coincided with Capgemini’s report on global banking.
03 May 2012 | Capgemini in the News »
Mobile banking key for customer loyalty
More than 60 per cent of customers will use mobile banking by 2015 as business models adapt to changing consumers, Capgemini has claimed.
03 May 2012 | Capgemini in the News »
eCommerce Expo and TFM&A Manchester
Windahl Finnigan, Head of User Experience at Capgemini, will talk about Pinterest as a technology that has caused a lot of eCommerce companies to lose out while others take advantage.
02 May 2012 | Events »
Banks improving customer experience but channel management needs work
According to the ninth annual Capgemini and Efma World Retail Banking Report 2012, which surveyed over 18,000 bank customers across 35 countries, 9% claimed they are likely to leave their banks in the next six months, whilst 40% are unsure they’ll stay long-term.
30 April 2012 | Capgemini in the News »
The customer experience index
Capgemini and Efma's ninth annual World Retail Banking Report shows long term relationship between banks and their customers at a crossroads.
30 April 2012 | Capgemini in the News »
