Therefore, how can you make certain your transformation will be successful? How do you resist the temptation to jump into action-taking? How do you build the stakeholder support needed to see changes through to implementation?

Transformation Programme Design and Governance is a specialist capability and a set of tools and methods within our Business Transformation® framework. It works to de-risk, simplify and structure your programmes whilst giving delivery assurance and setting the right pace.

The section includes:

• Benefits of Transformation Programme Design and Governance
• Capgemini’s approach
• Capgemini’s capability
• Success stories

Benefits of Transformation Programme Design and Governance

Transformation Programme Design and Governance helps de-risk your portfolio of programmes so that you can:

• Design the optimum transformation approach balancing costs, scope, pace, capabilities, benefits and timing
• Explicitly link activities to outcomes, thereby maintaining a focus on the desired results as opposed to programme tasks
• Build full stakeholder support and clarify stakeholder roles and decision making
• Communicate the rationale behind the plan and expected benefits to both internal and external stakeholders
• Provide a controlled baseline from which to measure success and make changes in response to emerging business priorities

Capgemini’s approach

Within Business Transformation®, our specialist approach to Transformation Programme Design and Governance:

• Overtly reconfirms the strategic ambition of the business to provide the foundation for future plans
• Recognises the role and expertise of senior colleagues from across the business in making the change a success
• Provides the mechanism to fully evaluate possible transformation approaches

Step 1: Define the vision and strategy as part of the Business Transformation®

We develop a clear and compelling business transformation vision and strategy to gain agreement on a common goal. To be truly transformational, programmes should set out a challenging but achievable ambition for what the programme and business needs to achieve.

Step 2: Support alignment and buy-in from senior colleagues

Align the executive team around the vision and strategy and understand the critical success factors in the future programme phases. Taking the time now to communicate this strategy across the business, including the middle management tier, enables key messages to be embedded in advance of the ramp up of the programme.

Step 3: Scope discrete transformation elements

Define the portfolio of projects that will deliver this strategy and the high-level scope for each. Identify the outcomes and key interdependencies based on our “Adaptable/Timeboxed” Business Transformation® design principles.

Step 4: Options generation and evaluation

Identify and evaluate possible programme design options. Select a programme design and produce the transformation roadmap, iteratively refining the map to ensure delivery of outcomes whilst remaining within the overall transformation constraints. Communicate across the business as appropriate.

Step 5: Establish programme level structure and governance

Design and establish the governance and programme level responsibilities. The governance model engages internal and external stakeholders to facilitate timely decision making and partner support.

Capgemini Capability

For over 40 years, we have worked with businesses of all sizes and in all sectors to share, guide and support Business Transformation® programmes. These have delivered strategic change ranging in footprint from national to regional to global in scale. In the UK along, we have over 120 Business Transformation® practitioners with a transformation programme design and governance core team of 30+ highly experienced specialists.

We can help you design either a new or refreshed approach to your transformation plans using elements of our Business Transformation® framework.

Success Stories

Department for Children, Schools and Families: The Academy Schools Transformation Programme

This flagship Ministerial programme needed to develop a new delivery model to cope with increased demand for Academies. Capgemini used its Transformation Programme Design and Governance and Business Transformation® approaches to develop time-boxed, adaptable transformation governance plans. This resulted in a reduced risk approach to the design and implementation of a scalable delivery model. The revised delivery model was successfully implemented and is the basis for an enlarged target of Academy schools.

BP Lubricants: BIGS Programme

Capgemini led the design and implementation of a regional and global growth strategy for this energy company focused on top line growth, cost reduction and greater customer intimacy. Using the Transformation Programme Design and Governance approach, the programme successfully implemented regionally solutions designed by a core team, transferred programme management skills and enabled training to be delivered locally and at the time of use.