These are difficult days for the CEO. The underpinning (and perhaps intangible) values they seek – trust, confidence, innovation and more – are increasingly scarce, while the scale of and the uncertainty caused by recent global events is making it difficult to predict future developments.

Recent press coverage has revealed that a significant proportion of UK senior managers doubted their CEO had a credible plan to address the economic crisis. This makes painful reading for CEOs already working their way through the impact of the economic downturn as well as a decreasing public trust in business, the disruption in capital markets and a shortage of skilled employees.

While their CxO counterparts in finance, operations, technology, HR, external relations and more are asking for the tools and services to help them address issues of cost control, efficiency, productivity, customer service etc, the CEO is asking a different set of questions:

• How do I bring my organisation’s stakeholders along with me when I affect change?
• How much dividend do I pay – and what about bonuses?
• How do I (and even should I) continue to innovate when budget priorities lie elsewhere?
• How do I rebuild the trust of not only my customers, but of own employees and stakeholders?
• How do I articulate the commercial implications of stabilising global carbon emissions while managing the risk of the growing sustainability agenda?

Capgemini’s approach to the CEO agenda

Capgemini works extensively at CEO level to help provide answers to questions such as these. We embed values such as trust, confidence and innovation into the strategies required to address what many see as a fundamental questioning of the way businesses are now run.

Our highly collaborative approach ensures that we fully understand the nature of the challenge as well as the scale of the opportunity presented by change. Furthermore, our delivery capabilities demonstrate expertise across all aspects of people, process, technology and information transformation.

For the CEO seeking answers to the questions raised above – and many more – Capgemini offers a broad portfolio of services that includes:

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