Strategic Workforce Design and Optimisation is about putting your people in the right places to drive success, giving them the technology and support they need, and then providing the right motivation and reward. It is particularly important to do so at times of change, for example:

• When setting up a new business model (e.g. when consolidating back office processes into a shared service centre)
• When changing the operating geographies and business areas
• When breaking into new geographies and business areas