Whether you are looking to revitalise a business unit or initiate an enterprise-wide transformation, Capgemini Consulting accompanies you every step of the way.

Capgemini Consulting offers a range of capabilities designed to help our client organisations succeed. These capabilities are designed to support our clients in making the right decisions for their organisations.

Marketing, Sales & Service (MSS)

This integral part of our business is more traditionally known as “customer relationship management”. It’s the job of the MSS team to create and implement a distinct customer experience for our clients. In doing so, they have a direct impact on our client retention and acquisition figures, the identification of new customer groups and, through cost reduction and revenue increase, on shareholder value.  Read the customer experience blog, managed by the MSS team, or learn more about the services the team offers including global account management, sales efficiency and effectiveness, and customer service and transformation.

Finance & Employee Transformation (FET)

We aim to turn a finance function from business support into a generator of shareholder wealth using the very latest business practices and technologies, including business performance management, cash management and the fundamentals in finance and accounting. Over in Employee Transformation, we have talented HR and change management practitioners skilled in providing a wide range of viable people ”solutions” to support our clients’ business requirements and help them achieve their future goals. Read the People Matter blog, where our Employee Transformation experts share their views and thoughts on areas of interest and key developments within the Human Resources field

Operational Research (OR)

Our OR team helps clients to make better informed decisions by applying analytical techniques to business problems. It sounds simple, but the work is complex, requiring detailed business modelling, quantitative analysis, objectivity and rigour. Click here to go through to the OR webpage, detailing more information about the team and the unique services they offer.

Technology Transformation (TT)

Our IT advisory practice works with business leaders to define and develop the technology they need to transform the way they work, from aligning business and technology strategies to benefits planning, IT portfolio optimisation and transforming the organisation’s governance, people and processes. Some of the areas covered by the Technology Transformation practice include business and IT strategy,IT organisation and effectiveness and ERP optimisation.

Supply Chain Management (SCM)

“World-class” is the only way to describe the solutions our SCM team creates. They provide a wide range of services, including purchasing and planning, innovation and lifecycle management and logistics and fulfilment, all designed to make companies more efficient and responsive while reducing bottom-line costs and enhancing overall business performance.

Lean

Capgemini’s pioneering approach to Lean is called BeLean®. We help organisations to achieve lasting results that can be financial, operational, or cultural - often all of these. BeLean® is always about results. Lean is a neat fit for Capgemini values: its emphasis on collaboration is a particularly strong point of commonality.

Strategy & Transformation (S&T)

The business of our S&T team is to ensure that every part of a client’s organisation is ready to reap the benefits that come from making sustainable business changes. That usually begins with drawing up a comprehensive plan of action and organisational design. The unit’s three ”clusters” are also involved in culture and leadership development, performance management and transformation mapping, all designed to foster sustainable business change and make sure the benefits are realised.

Capgemini Consulting industry sector teams

Capgemini’s Industry Sector teams are made up of highly accomplished subject matter experts, who act as an extended sales force responsible for driving business into their respective sectors and delivering specialist solutions. Drawing on their specialist knowledge of the issues in their sector, they develop, sell and deliver the most complex business solutions. We have six main sector teams:

Energy and Utilities

We have dedicated consultants engaged in key projects with many of the world’s largest companies within the dynamic Energy and Utilities market, including Water, Power and Oil & Gas, covering the whole spectrum from mergers and acquisitions to privatisation, deregulation and competition

Manufacturing and Life Sciences

We help manufacturing clients from around the world meet the increasing demands of an extremely challenging business environment, from cost control and compliance to streamlining and revenue growth. Our global life sciences team comprises strategy and transformation experts, plus an affiliated network of consultants, all sharing insights into the industry’s most critical business issues

Telco, Media & Entertainment

Customers are demanding more for less from all providers in the telco market – fixed, mobile and ISPs. In the face of pressures like these, telcos need to become more agile, able to respond faster and more effectively to changing demands. This means transformation and rationalisation programmes are key to telcos’ continued success. They need to do more with less – and to do it more quickly. That’s where Capgemini Consulting comes in.

Media and entertainment firms need to understand their audiences and be able to demonstrate that they can reach out to them in an engaging and effective way. Capgemini Consulting has demonstrable real-world experience of working with media and entertainment clients to address the challenges of the 21st century market.

Government & Public Sector

We’ve been working at the heart of government and the Public Sector for over 25 years at national, regional and local level, and are responsible for major transformational programmes in areas such as justice, health, tax, education and social care. Recent Capgemini projects include eProcurement Scotl@nd, the Schoolsweb programme with the DfES and helping Greater Manchester and Cheshire Cardiac and Stroke Network to deliver improved medical outcomes

Consumer Products & Retail

Since 2003, we have worked with 20 of the world’s top 30 retailers on major projects encompassing in-store, multichannel, back-office and supply chain solutions. Our industry experts help retail and consumer product companies operating in a volatile commercial environment improve growth, profitability and shareholder value, and ensure they are able to build successful, sustainable and socially responsible businesses.

Financial Services

In the current financial services market, dramatic continuous change is the norm. The need to seise opportunity here and now requires innovative thinking to transform enterprises for the next level or performance.

Digital Transformation Review n°2

The digital economy is triggering a new wave of transformation for organisations and their leaders. This Digital Transformation Review, Edition 2, offers insights for those who are seeking to understand – or lead – digital change.

In this journal we profile a pioneer of digital leadership in an interview we conducted with Angela Ahrendts, CEO of Burberry, who has led a true digital revolution at the iconic 156-year-old British brand. We look at what it takes to build a world leader through digital transformation with Manish Choksi of Asian Paints. Paul Greenberg, Managing Principal of The 56 Group, and Esteban Kolsky, Founder of ThinkJar, provide their thoughts on the rise of social CRM. We also take a wider perspective on digital transformation in a stimulating conversation with Jeremy Rifkin, author of the bestselling "The Third Industrial Revolution: How Lateral Power is Transforming Energy, the Economy and the World".

Talking to these digital pioneers has been enjoyable and very thought-provoking for us. We hope you have the same experience with this journal. READ MORE BY DOWNLOADING THE PDF OR READING OUR EBOOK ONLINE