Overview

Capgemini helps utility companies improve customer service and operational efficiency

We work with all of the world’s top ten utility organisations* to help them improve efficiency and sustainability. More than 7,000 of our 106,000 staff work  in the utility sector across consulting, technology and outsourcing. Gartner ranked us #1 in utilities in Western Europe for IT services providers based on 2009 revenue.

Our smart energy services practice is helping over 43 million utility customers worldwide with 30 smart meter and smart grid programmes.

For the water industry, we offer innovative ways to unlock and sustain performance improvement. We are helping top companies improve customer experience to meet the requirements of the Service Incentive Mechanism (SIM).

For the power industry, we offer a full range of services from strategy through to business process management.

We also offer a full range of IT solutions for utility companies of all kinds.

*Platts 2009 Top 250 energy company rankings