Capgemini works extensively with clients throughout the Justice, Security and Home Affairs sector. Our clients share a duty to make Britain safer: providing an effective and transparent criminal justice system for the public and for victims of crime; reducing reoffending; managing our borders and preventing national threats, including those from terrorism.

The stakes are high: failures in operational delivery directly compromise citizens’ safety, rights or liberties, while the demand to make a step change in performance, and drive systematic improvements is constant. On the other hand, resources are finite, and pressure on existing infrastructure (seen most obviously in the UK’s prisons, which have never been more full) often calls for alternative solutions in limited timeframes.

This section includes:

• Benefits of working with Capgemini
• Capgemini’s capabilities and approach
• Success Stories

The benefits of working with Capgemini

Capgemini is uniquely positioned to support organisations working in the Justice, Security and Home Affairs sector, across the spectrum of challenges they face: from developing strategy, to delivering it through transformation, operational improvement and efficiency, information management and enabling technologies or outsourcing. Working collaboratively with our clients we help ensure alignment of business and technology strategies, tactical plans and operations across the enterprise.

Our clients value the experience, expert skills, knowledge of best practice and sheer commitment that we bring to bear in our assignments. But we also deliver robust solutions that offer tangible benefits. Our experience shows that by working with us, clients significantly reduce the risk associated with complex and ambitious programmes, achieve results faster, and maximise the realisation of their intended benefits.

Capgemini’s capabilities and experience

Capgemini has over 25 years’ experience of delivering transformation programmes in the public sector, and for the last decade has been working closely with organisations in Justice, Security and Home Affairs including the Home Office, UK Border Agency, Ministry of Justice, National Policing Improvement Agency (NPIA), HM Courts Service, Crown Prosecution Service, Forensic Science Service (FSS) and Metropolitan Police Service.

Success Stories

Facilitating travel and trade whilst improving security at the border

Capgemini has an international track record as a thought leader in Border Management. Within the UK, we have worked in close collaboration with the Home Office for many years on a number of Border Management initiatives. We worked with the Immigration and Nationality Directorate to implement a biometric border control system using iris recognition. We also designed a pilot to test the e-Borders concept prior to implementation, and to de-risk the work involved in data collection from airlines, name matching, watch listing and creating alerts. More recently, we have worked with the UK Border Agency to design its UK Border Force Intelligence Model, and helped UKBA and BAA to design an automated clearance system for frequent passengers. Click here to read more about our work in Border Management.

Improving Management Information at the Forensic Science Service

The Forensic Science Service (FSS), which provides forensic science services to police forces in England and Wales, wanted to ensure that key business processes could support the delivery of high value services within a commercially-driven framework. In particular, the FSS identified time recording and job costing as an area that could be improved to give better management information leading to more accurate and competitive pricing across multiple lines of business. This involved adding new capabilities to the forensic organisation’s existing SAP system. Taking a highly collaborative approach, Capgemini developed a web-enabled time recording system that allows the FSS to analyse its costs in order to determine product, customer and service order profitability. An upgrade to the SAP infrastructure has delivered an enhanced Management Information reporting capability that is enabling FSS to better track, manage and report on its business.

Purchase to Pay at the Metropolitan Police Service

The Metropolitan Police Service (MPS) wanted to overhaul its procurement and corporate governance to improve cost effectiveness, achieve excellence in matching supply and demand, and ensure contract compliance. Capgemini was called in to help transform Procurement and Finance aspects of external spending. One key phase was a large scale Purchase to Pay (P2P) Programme to build on highly effective earlier work by Capgemini at MPS, including procurement opportunity analysis and finance functional review to lay a foundation of strength in rigour, regulation and governance. The aim of P2P was to ensure a standardised, controlled and transparent approach to managing all third party expenditure, associated processes and increased corporate control. Critical key performance indicators spanning the P2P process were agreed and rigorous monitoring processes put in place.

Our Justice, Security and Home Affairs capabilities include:

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