View News

You are in: UK News Centre

Capgemini Signs BPO Contract with Finnish Forest Products Company

Helsinki - Capgemini will work with Stora Enso from 2009 to help transform its global finance processes.

5 November 2008

Capgemini one of the world’s foremost providers of consulting, technology and outsourcing services, today announced that Capgemini Outsourcing Services SAS has entered into a multi-year transformational business process outsourcing (BPO) agreement with Stora Enso, a leading forest products company, to provide financial and accounting transaction processing services globally beginning in 2009.

Stora Enso has signed an agreement to transform its global finance processing through the outsourcing of transaction services to Capgemini. This agreement is a major step in Stora Enso Group’s finance function transformation program that was announced in October 2007.  Capgemini will use its Global Process Model and Finance Academy plus its change management skills which are expected to enable Stora Enso to standardise its finance processing around the world thereby and to help it reducing costs and improving quality.

Under this agreement, Capgemini BPO teams will provide financial and accounting services, such as vendor invoice handling, from Capgemini Rightshore® BPO delivery centers located in India, Poland and Brazil. In addition, Capgemini will support Stora Enso to establish its centralized shared service centre in Kotka, Finland, leaving only few finance functions remaining in the main operating countries.

Markus Rauramo, Chief Financial Officer of Stora Enso, stated: “This decision is consistent with Stora Enso’s strategy to seek efficiencies in its ways of working by reducing complexity and leveraging the scale and best practices of outsourcing providers. Transferring our accounting activities to Capgemini will enable us to streamline our administration in line with its more focused business. Capgemini has a proven track record in accounting BPO services”.

This agreement is a great example of transformation through outsourcing and further evidence of our leadership position in the global finance BPO market says Hubert Giraud, Head of Capgemini BPO,

“to have been chosen by a company like Stora Enso further serves as an example of our recognition in the Nordic countries.”

About Stora Enso

Stora Enso is an integrated paper, packaging and forest products company producing newsprint and book paper, magazine paper, fine paper, consumer board, industrial packaging and wood products. Stora Enso’s sales totalled EUR 11.8 billion in 2007. The Group has some 36 000 employees in more than 40 countries on five continents. Stora Enso has an annual production capacity of 13.1 million tonnes of paper and board and 7.5 million cubic metres of sawn wood products, including 3.2 million cubic metres of value-added products. Stora Enso’s shares are listed in Helsinki and Stockholm. 

About Capgemini

Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working – the Collaborative Business Experience - and through a global delivery model called Rightshore®, which aims to offer the right resources in the right location at competitive cost. Present in 36 countries, Capgemini reported 2007 global revenues of EUR 8.7 billion and employs over 86,000 people worldwide.

More information is available at www.capgemini.com

Capgemini’s expertise is recognized in Business Process Outsourcing (BPO) with a solution portfolio that spans Finance & Accounting, Customer Care & Intelligence, Procurement, Assurance Management and Knowledge Process Outsourcing services. As part of Capgemini’s Rightshore® delivery network, more than 8,000 BPO professionals provide services to clients worldwide 24 hours a day, seven days a week, in 34 languages, from centers located in Australia, Brazil, Canada, Chile, China, India, Poland, and the United States.

For more information: http://www.capgemini.com/services/outsou rcing/bpo/ 

Press contacts:

Christel Lerouge

Tel.:+33 (0)1 47 54 50 76

E-mail: christel.lerouge@capgemini.com 

Vanessa McDonald

Tel.:+44 (0)870 238 2856

E-mail: vanessa.mcdonald@capgemini.com