Capgemini to Collaborate with Oracle to Enhance Telecommunications Industry Transformation
Capgemini Communications Transformation Platform (CTP) Leverages Oracle Application Integration Architecture (AIA) to Strengthen Execution of Business Strategy.
24 September 2008
Capgemini, one of the world’s leaders in consulting, IT services and outsourcing, announced today that it has launched a comprehensive transformation solution for the telecommunications industry. The solution will leverage Oracle’s Applications Integration Architecture for Communications (AIA) framework. Capgemini’s Communications Transformation Platform (CTP) is the first solution in the industry to deliver an end-to-end transformation approach that is fully aligned with the industry standard guide for business processes. The enhanced Telecom Operations Map (eTOM)* and Oracle AIA for Communications deliver critical integrated business processes across Oracle Communications and third party applications. Together, Capgemini and Oracle offer clients an integrated set of systems and operational processes that leverage best-of-breed technologies for comprehensive, evolutionary, or modular transformations.
The Communications Transformation Platform brings together the full capabilities of Capgemini’s Global Telecommunications Sector into one platform; addressing the communication industry’s need for flexible solutions to business change. CTP was developed to help operators execute on specific business strategies such as new service introductions, mergers or advanced customer strategies. By providing an inventory of proven assets, CTP allows the client to focus on the strategic nature of his transformation rather than the technology implementation. In all, CTP is an end-to-end IT architecture and business process map that builds on eTOM guidelines and intellectual property (IP) developed over numerous client projects.
Oracle’s Application Integration Architecture is based upon Oracle Fusion Middleware and delivers pre-built, extensible, mission-critical business process integrations across the Oracle Communications application suite including Oracle’s Siebel CRM, Oracle Communications Billing and Revenue Management, Oracle Communications Service Fulfillment Suite, Oracle E-Business Suite, Oracle Service Delivery Platform, as well as third-party and legacy applications. Oracle’s Application Integration Architecture is based on its core product philosophy of being open and standards-based and as a result, Capgemini has defined, developed and retained Intellectual Property (IP) on a broad set of business processes and adapted them so that they are aligned with the AIA framework. The reuse of this IP reduces the risk, time and cost of infrastructure implementations for the industry. The solution includes hundreds of operational processes related to enterprise management, customer management, revenue handling and service operations. Furthermore, Capgemini has developed an Oracle AIA Proof of Concept that demonstrates the capabilities of the platform to provide customized process templates based on the retained IP and specific business scenarios.
“Capgemini and Oracle are working together to enable transformation in the telecommunications industry, answering the call for more cost efficient and value-adding operating systems, through the utilization of a comprehensive mapping of business processes and reusable IP assets,” said Greg Jacobsen, Global Leader for the Telecommunications, Media and Entertainment Practice for Capgemini. “Like Capgemini’s Communications Transformation Platform, Oracle’s AIA framework has been developed with the goal of transformation in mind allowing flexibility, extensibility and maximizing productization. We are glad we can offer clients the process and industry experience of Capgemini coupled with the scalable technology platform and productized integration of Oracle.”
Clients have already begun to derive significant value from the CTP solution and Oracle AIA. For example Capgemini U.S. LLC was selected by a U.S. communications provider in 2007 to develop its IT systems. This project consists of entirely rebuilding the information system of the new organization and redefining its processes, and draws upon Capgemini’s consulting and technology disciplines.
“Capgemini’s CTP and Oracle’s Application Integration Architecture are aligned on approach and philosophy and can deliver fundamental business model change and enterprise-wide operational and time-to-market advantages,” said Bhaskar Gorti, Senior Vice President and General Manager, Oracle Communications. “CTP, backed by Oracle’s productized integration approach across its application suite can bring the necessary depth and breadth of operational process improvements that a telecommunications operator needs to create and execute a transformational program.”
CTP is supported by Capgemini’s delivery centers in Atlanta and Paris and a dedicated workforce of 1,500 colleagues in its Telecommunications Center of Excellence located in Bangalore, India.
About Capgemini
Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working - the Collaborative Business Experience - and through a global delivery model called Rightshore®, which aims to offer the right resources in the right location at competitive cost. Present in 36 countries, Capgemini reported 2007 global revenues of EUR 8.7 billion (approximately USD $13.6 billion) and employs over 86,000 people worldwide.
More information is available at www.capgemini.com.
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Press contact:
Jonathan Blank
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* eTOM, one of the standards for business processes developed by the industry association TM Forum, describes all the enterprise processes required by a service provider and analyzes them to different levels of detail according to their significance and priority for the business.
