Interview with Deepak Singh, CIO, HM Revenue & Customs
The scale of HM Revenue & Customs’ IT function is, in the words of the department’s CIO Deepak Singh, “quite phenomenal”. HMRC works with Capgemini, he adds, on bringing “innovation into our business”.
25 February 2009
Publication
This interview can be read in full at GovNet Communications publication Government IT
HMRC
has one of the biggest IT spends in the UK and one of the most ambitions
improvement programmes.
With more than 55m employer P14 annual returns, 6m tax credit renewals and 4m self-assessment forms completed online each year, HM Revenue & Customs is already seeing benefits from considerable spending on its internet services.
In this interview with CIO Deepak Singh, he talks about the department’s transformation programme, the fundamental cultural change the whole of the civil service that has to happen, and providing services to citizens and not merely focusing on compliance.
Deepak goes on to highlight the role Capgemini plays in helping to bring innovation
into HMRC’s systems.
To read the interview in full, visit Government IT (January edition) at govnet.co.uk by clicking Simplifying the Equation.
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