Calling it “major strategic focus” for the firm, Pierre-Yves Cros, CEO of Capgemini Consulting, says “Digital Transformation goes well beyond technology. It is about the impact that digitisation is having on the business, from strategy to people to operations.”

Digital technologies now have a pervasive influence on all areas of the corporation, from delivering enhanced productivity and efficiency in the core operations to substantial improvement in the way people interact and collaborate within an organisation, he says.

“This is also about a new transformation agenda for companies—making customer experiences coherent within the multitude of channels now available,” he says. “It’s about making better and smarter decisions based on an ever-increasing flow of data, creating open enterprises with strong links to customers and suppliers, encouraging stronger collaboration across often geographically disparate units, as well as managing these new technologies within the existing infrastructure of the corporation.”

To read the full article on Consulting Magazine, please click here: Capgemini Teams with MIT on ‘Digital Transformation’