Capgemini’s Futures Forum held on 18^th October 2011 focused on how enterprises can use technology, including social media, to transform organisation’s interactions with people (including customers, employees and partners) to improve competitiveness and profitability. Capgemini’s GCTO, Andy Mulholland, started thediscussions and was joined by JP Rangaswami, one of technology’s most influential individuals, and Adrian Davey, Head of IT at Tube Lines, who shared in a hands-on experience of how technology can be used to empower a mobile workforce.You can watch the event unfold via Storify:

In the video below, Capgemini GCTO, Andy Mulholland gave a preview of the event and the @CapgeminiUKPR Twitter feed provided live updates from the event: