Success Stories

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Wickes
Capgemini maintained the core IT systems for home-improvement retailer Wickes during construction of the parent company’s new data centres. Assistance was also provided with training of new staff ahead of the relocation.

Kijkshop

Dutch gift retailer Kijkshop is benefiting from a new channel to market that is both flexible and easy to manage – and provides a first step towards a Multi Channel B2B strategy.

theTrainline
Working in partnership with Capgemini, thetrainline has enhanced its level of customer service and put real-time links with journey planning, rail fare and reservation systems at the fingertips of web-enabled customers.

Leading Regional Bank - Italy
A leading regional bank in Italy is benefiting from new public and private web sites that enable it to track the users’ navigation behaviours and to manage its marketing campaigns via web channels. The bank has since improved its penetration of retail customer segments and increased its profits.

Vodafone UK PLC
Decommissioning 5 legacy systems in 12 months by deploying new EPoS systems, Vodafone was the first retailer in its sector to have new Chip & Pin technology in all stores

WHSmith News
Consulting and technology skills from Capgemini, coupled to collaboration with IBM and SAP, boosts agility, responsiveness and customer service

Reebok
Our joint team handled implementing SAP throughout Reebok’s European market-facing businesses, creating a single European business operating on a common process and technology platform.

Matalan
A complete revamp of in-store technology featuring a customised electronic point-of-sale system has helped leading UK retailer Matalan provide better customer service and faster checkout times.

Matalan
Matalan is one of the UK's leading clothing and homewares retailers offering quality fashion and homewares at up to half the equivalent high street price.