Where in the world? Selecting the location for your shared service centre
Choosing the right location for your shared services centre can drive its success
PDF - File size: 1.11 MB - Published on: 9 March 2010 12:32 PM
Capgemini's Consulting Review - Spring 2010 (Nineteenth) Edition
Welcome to Consulting Review, the magazine of Capgemini Consulting in UK. Consulting Review showcases leading thinking around the change agenda and explores current and interesting issues across both the commercial and public sectors.
PDF - File size: 1.69 MB - Published on: 8 March 2010 07:03 PM
“Costs versus customer experience” - a delicate balance
You can lower your contact centre opex without impacting customer service
PDF - File size: 1.62 MB - Published on: 19 January 2010 01:31 PM
Customer Experience - what’s it all about? The Capgemini Consulting guide
Customer experience: a no nonsense guide
PDF - File size: 1.69 MB - Published on: 4 January 2010 01:04 PM
EU eGov 2009
Capgemini’s latest Benchmark Measurement on EU eGovernment reveals increase in the availability and sophistication of online services across Europe, however take-up still lagging behind.
PDF - File size: 4.46 MB - Published on: 19 November 2009 11:43 AM
Department of the Future Full
With the need to do 'more with less' Capgemini Consulting reveals how the 'Department of the Future' will help shape future governments.
PDF - File size: 1.42 MB - Published on: 17 November 2009 10:54 PM
Harnessing the power of an Organisation’s Information
How the Intelligent Enterprise develops a
leadership position through the effective use
of relevant information in decision-making.
PDF - File size: 292.42 KB - Published on: 30 August 2009 07:31 PM
Global Chief Procurement Officer Survey
How procurement professionals are responding to the challenges of economic meltdown.
PDF - File size: 2.84 MB - Published on: 27 August 2009 10:54 AM
Smart Working
How smartening up puts you ahead of the pack
PDF - File size: 988.57 KB - Published on: 20 August 2009 11:25 AM
Capgemini's Consulting Review – Summer, 2009 (Seventeenth) Edition
Welcome to Consulting Review, the magazine of Capgemini Consulting in UK.
Consulting Review showcases leading thinking around the change agenda and explores current and interesting issues across both the commercial and public sectors
PDF - File size: 1.55 MB - Published on: 29 July 2009 11:58 AM
Service Integration
Service Integration - Service Management as a Service (SMaaS).
PDF - File size: 550.12 KB - Published on: 28 May 2009 06:09 PM
Capgemini's Consulting Review – Spring, 2009 (Sixteenth) Edition
Welcome to Consulting Review, the magazine of Capgemini Consulting in UK.
PDF - File size: 1.98 MB - Published on: 27 April 2009 03:00 PM
Cash management
Shortage of credit is now the critical business issue.
PDF - File size: 443.85 KB - Published on: 25 March 2009 04:20 PM
Sustainable ICT
How Capgemini's three pillars support a greener future
PDF - File size: 1.35 MB - Published on: 19 February 2009 03:06 PM
Talent management for all seasons
The Capgemini Consulting point of view on talent management in all economic climates.
PDF - File size: 966.68 KB - Published on: 9 January 2009 11:24 AM
The Cloud and SOA
Creating an architecture for today and for the future
PDF - File size: 228.79 KB - Published on: 10 December 2008 09:51 AM
Green ITIL
Capgemini explains how the ITIL life-cycle
provides easily implemented opportunities to
adopt sustainable IT
PDF - File size: 568.73 KB - Published on: 8 December 2008 05:42 PM
10 Steps to Green IT
Many business executives recognize the need to act on carbon footprint reduction and green IT. However, a myriad of information exists – some of it contradictory – and it can be difficult to determine where to start.
PDF - File size: 269.54 KB - Published on: 16 October 2008 05:03 PM
Green IT Report 2008
Most businesses acknowledge the need to respond to the environmental and commercial uncertainty brought about by climate change and a changing global landscape. However, across the commercial world, this response has varied in speed, scope and
intent.
PDF - File size: 5.16 MB - Published on: 16 October 2008 03:41 PM
Governing Success
An integrated approach to IT Governance and Service Management.
PDF - File size: 388.27 KB - Published on: 1 September 2008 11:51 AM
Capgemini's Consulting Review - Summer (Thirteenth) Edition
Welcome to Consulting Review, the magazine of Capgemini Consulting in UK.
PDF - File size: 7.56 MB - Published on: 28 July 2008 10:39 AM
Customer experience: your defence against financial pressures
In today’s challenging economic environment, the
most valuable resource is a happy customer base. To
get and keep that resource, businesses must create
a fulfilling customer experience.
PDF - File size: 2.04 MB - Published on: 22 July 2008 06:43 PM
Capgemini's Consulting Review - Spring (Twelfth) Edition
Welcome to Consulting Review, the magazine of Capgemini Consulting in UK.
PDF - File size: 2.62 MB - Published on: 30 April 2008 12:42 PM
Global CIO Survey 2008 – The role of the IT function in Business Innovation: Innovator vs. Operator
A global survey of 400 CIOs by Capgemini Consulting.
PDF - File size: 240.36 KB - Published on: 11 March 2008 10:15 AM
Sustainable IT
Effective strategies for environmentally responsible information technology.
PDF - File size: 333.39 KB - Published on: 4 March 2008 04:58 PM
Capgemini's Consulting Review – Autumn, 2007 (Eleventh) Edition
Welcome to Consulting Review, the magazine of Capgemini Consulting in UK.
PDF - File size: 2.84 MB - Published on: 12 November 2007 06:33 PM
Securing your Enterprise
The Security Consulting Practice. Rising to the security challenge: The regulatory environment within which private, public and government sector organisations operate today has given rise to critical security challenges.
PDF - File size: 682.54 KB - Published on: 19 September 2006 02:15 PM
