Local and Devolved Government

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Local authorities and the devolved governments of Scotland, Wales and Northern Ireland are at the forefront of meeting citizen expectations. They share the common challenge of how to maintain service levels in the face of reduced revenue from central government.

  e-Government National Awards Finalist 2009

Featured Success Story

Gloucestershire County Council

£5 million annual cost savings safely banked―with much more to come in transformation of technology, efficiency and customer focus.

Featured Success Story

Although their responsibilities differ, local authorities and the devolved governments are all tasked with finding new and innovative ways to deliver efficient citizen-centric services. Capgemini helps to achieve this objective while addressing central government demands for budgetary restraint.

Through our extensive devolved and local government experience, we have helped to shape and implement the strategies and robust technology environments that have brought about new and improved ways of delivering services. We’ve spearheaded industry-changing procurement in Scotland. And we’ve helped to re-engineer the performance frameworks, services, technology platforms and operating models that are enabling local authorities to meet their citizen expectations despite the prevailing fiscal crisis.

From maximising the potential of our clients’ workforces and their investments in technology, to enabling seamless inter-agency and departmental collaboration, our solutions and services put the citizen at the heart of devolved and local government.

We achieve this by staying abreast of local government trends and transformation needs, such as the ambitious move towards Total Place. We support this transformational objective with solutions designed to bring together elements of central government and local agencies in order to improve the experience of local residents and deliver better value.

Our clients achieve significant reduction in the annual cost of running their organisations, greater business visibility and control, the ability to flex and change, and the leadership, governance and commissioning capabilities they need to maximise strategic outcomes. 

Importantly, because we tailor our services to individual client needs, they always have a local context so that the right people, in the right place benefit from the efficiencies, cross-agency working and transformed capabilities we enable.

We draw on over 40 years’ experience of delivering effective, results-driven services to the public sector. At all times, our highly collaborative approach, known as the Collaborative Business Experience®, ensures that we quickly get to the heart of the issues facing the local and devolved government departments we work with.

Capgemini provides end-to-end consulting, technology and outsourcing capabilities to a steadily growing number of public sector clients. They benefit from our strength in:

  • transformation programme planning and direction
  • delivery of change programmes, including change management
  • enterprise architecture design
  • business and organisational design
  • managed IT services, including applications management
  • procurement and commissioning
  • workforce planning and smart working
  • business information management.

At all times, our consulting and delivery teams remain focused on outcomes as they use their mix of public sector and business-functional experience supported by our strong methodologies and accelerators.

John Duncanson, VP, Local and Devolved Gov, Capgemini UK
For further information on Capgemini’s local government capabilities, contact:

John Duncanson

VP, Local and Devolved Government

Telephone 0870 366 0010

Email  john.duncanson@capgemini.co.uk

 

Our Local and Devolved Government capabilities include:

  • Local Government
  • Scotland
  • Wales

  • Collaborative Business Experience® is a trademark belonging to Capgemini