Looking at the challenges facing the public services and how the civil service will need to adapt.
With the UK likely to face major financial constraints over the next two Parliaments, the need for cuts in public spending is greater than ever.
Thought Leadership
With the need to do 'more with less' Capgemini Consulting reveals how the 'Department of the Future' will help shape future governments.
Read moreWith the possibility of raising taxes to address a structural deficit of six percentage points of GDP, Government can either “salami slice” (which is likely to harm public services and civil service morale) or it can look at new ways to fundamentally re-design the way that services are delivered and outcomes achieved.
Capgemini’s perspective called the Department of the Future provides a framework and insights into how to transform public service delivery to provide a better quality of service at lower cost.
Department of the Future framework and insights comprises:
- A model of public service delivery identifying the six levers that Government can pull to improve policy and customer outcomes
- Leading practice insight and challenge
- Options around the design of a Department and its delivery system (or cross government delivery systems)
- A view on the future capabilities that the civil service will require
- A view on where to start
Andrew Lennox
Vice President, Central Government
Email andrew.lennox@capgemini.com
