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World Payments Report 2008

The World Payments Report 2008 from Capgemini, The Royal Bank of Scotland (RBS), and the European Financial Management & Marketing Assocition (Efma) explores the global payment markets at a critical juncture.


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  • Published on:
    2008-09-09 10:28 AM


For banks, payments generate recurrent revenue, though with higher Basel II capital consumption, so that returns on equity are reliable. Moreover, payments services are vital for both consumer and corporate customers, so they can help win customers and drive loyalty if handled effectively. From an economic perspective, investments in the efficiency and security of the payments systems help fuel growth by making funds flow more efficiently, and help protect against systemic risk.

Against this backdrop, this 2008 edition of the World Payments Report has a broader global perspective spanning Europe, North America, and Asia. It highlights regional initiatives and potential payments growth areas, and it offers insights and new information aimed at helping industry stakeholders make sound strategic business decisions.

Like past reports, we concentrate on European payments initiatives, as the landscape evolves dramatically with the introduction of the Single Euro Payments Area (SEPA). However, recognising the forces of globalisation, we also reflect on several emerging European developments that are playing out in other markets around the world—and find that many key trends are universal.

This year’s World Payments Report also provides a more in-depth analysis of the global cards market where we found double-digit growth in card use in all regions. Cards are by far the fastest-growing means of non-cash payments. We examined the impact of technology and how it is creating new ways for customers to acquire and use cards every day, and the globalisation of the card-acquiring industry, which makes cards a strategic instrument for payments players.

The overall growth trends in cards indicates a complex mix of country-by-country development paths, which are determined by factors ranging from market history to customer habits. The creation, modernisation, and evolution of payments systems will depend in large part on how different countries want to drive card usage, given their unique social and economic situations.

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