Maintaining a Competitive Advantage
Thought Leadership
World Retail Banking Report 2007
The 4th World Retail Banking Report from Capgemini, ING and Efma reveals trends Towards Global Operating Models for Long Term Strategic Value.
In a business climate characterised by fierce competition, rising customer expectations and increasing business costs, lenders face constant threats to their profitability and shareholder value.
Bankers, traditional lenders and non-traditional finance companies are trying to achieve growth, update core systems, improve customer satisfaction and adopt strategies that satisfy regulatory demands. At the same time, they recognise the need to control costs. To maintain or enhance their competitive edge, companies are seeking ways to increase customer retention and deepen customer relationships, improve operational efficiency and comply with a continually changing regulatory landscape.
Industry-Focussed Solutions to Meet Your Needs
From straight through processing and customer relationship management (CRM) to unique risk management frameworks, Capgemini offers a wealth of industry-focused solutions to help your enterprise achieve economic strength. We’ve worked with some of the world’s leading lessors, banks and card services firms.
Capgemini helps financial institutions face the highly competitive banking market with solutions in:
- Core Banking
- Sales & Service Innovation
- Mortgage & Loans
- Wholesale Banking
- Cards
- Leasing & Asset Finance
Whether your company’s strategy is based on products, pricing or customer service, we will tailor our solutions to ensure their relevance to your business.
Our Banking Solutions
Capgemini collaborates with clients to meet their unique needs in their time frame and budget. We understand your business and offer an array of solutions to increase the economic strength of your enterprise in areas such as:
- Increase customer retention and deepen customer relationships
- Improve operational efficiencies
- Meet compliance requirements in an ever-changing regulatory landscape
Our Experience in Banking
From straight through processing and CRM to risk management frameworks, Capgemini has helped leading lessors , banks and card services firms succeed in a highly competitive market.
For More Information
To learn more about Capgemini’s banking solutions, contact us at banking@capgemini.com.

